Summary
Overview
Work History
Education
Skills
Accomplishments
Technical Experience
Additional Information
Work Availability
Timeline
Receptionist
Niquasia Monroe

Niquasia Monroe

Tampa,FL

Summary

Committed to incorporating diverse teaching methods to meet students’ varying needs and interests. Excellent communicator, whether reading creatively, and energetically to students or building rapport with students, parents, faculty and administration. Proven problem solver with strong organizational, delegation, and time management skills. Creative professional utilizing technology (Smart Boards, Smart Tables, iPads), materials and resources to create imaginative lesson plans and play opportunities.

Overview

12
12
years of professional experience

Work History

Claims Adjuster Trainee

PROGRESSIVE INSURANCE
03.2020 - 05.2023
  • Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
  • Examined claims forms and other records to determine insurance coverage.
  • Documented all investigation activity and presented reports to management.
  • Verified insurance claims and determined fair amount for settlement.
  • Researched and analyzed policy contracts to verify proper payment of claims.

Registry Consultant/Cashier

Babies R Us
10.2013 - 03.2018
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
  • Greet customers and ascertain what each customer wants or needs
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Issue receipts, refunds, credits, or change due to customers
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Train new hires on the operations and policy procedures of the company.

Sales Representative

At&t Mobility
04.2012 - 08.2013
  • Answer customers' questions about products, prices, availability, or credit terms
  • Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations
  • Maintain customer records, using automated systems
  • Demonstrate and explain the operation and use of products
  • Trained new sales reps on the different products and packages offered by the company.

Sales Representative

Vector Marketing
05.2011 - 02.2012
  • Marketed all cutlery products to selective clientele
  • Managed all check and card transactions
  • Provided information on product and gave thorough details about the brand
  • Assisted with the training of the products and procedures of the company to new hires.

Education

Early Childhood Development Candidate -

Kaplan University
Clinton, IA
12.2016

Education -

Georgia Perimeter College
Covington, GA
07.2012

High School Diploma -

Newton High School
Covington, GA
05.2007

Skills

  • Claims Investigation
  • Highly motivated
  • Claims Processing
  • Advanced oral and written communication skills

Accomplishments

    Core Competencies:

    Innovative Teaching Methodologies

    Exceptional Communication Skills

    Problem-Solving Acumen

    Organizational Excellence

    Leadership and Mentoring

Technical Experience

  • Microsoft products such as Word, Excel, PowerPoint, Outlook, and Publisher products
  • Android Applications
  • Tablet Applications

Additional Information

Highly passionate and dedicated educator with a relentless commitment to implementing innovative teaching methodologies tailored to students' individual needs and interests. A masterful communicator adept at fostering robust relationships with students, parents, faculty, and administration. Demonstrates unparalleled problem-solving prowess, complemented by exceptional organizational, delegation, and time management skills. A visionary leader who creatively leverages cutting-edge technology and resources to craft dynamic lesson plans and cultivate immersive learning experiences that inspire and empower students to excel.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Claims Adjuster Trainee

PROGRESSIVE INSURANCE
03.2020 - 05.2023

Registry Consultant/Cashier

Babies R Us
10.2013 - 03.2018

Sales Representative

At&t Mobility
04.2012 - 08.2013

Sales Representative

Vector Marketing
05.2011 - 02.2012

Early Childhood Development Candidate -

Kaplan University

Education -

Georgia Perimeter College

High School Diploma -

Newton High School
Niquasia Monroe