Nashreen Mustafa
Magnolia,AR
Summary
Dependable employee establishes rapport and trust with patient and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Caregiver
Russell Burleson
11.2023 - Current
- Provided compassionate and patient-focused care to cultivate well-being.
- Laundered items, changed sheets and made bed to keep patient's bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing. Trained employee to assist with trach care and stoma cleaning.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Managed time efficiently in order to complete all tasks within deadlines.
Customer Service Sales Representative
Teleperformance USA
02.2022 - 08.2023
- Assisted in development of new sales strategies, resulting in increased conversion rates among potential buyers.
- Built client list and strengthened customer relationships through consistent communication via phone and internet.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
MBA - Project Management
Keller Graduates School of Management
12.2017
Bachelor of Science - Biology
Southern Arkansas University
Magnolia, AR12.2014
Skills
- Meal Preparation
- Bedside Care
- Patient Care
- Daily living assistance
- Project Planning
- Hoyer Lifting Equipment
Certification
- Completion of Certified Nursing Assistant Training Program - September-October 2023
- BLS Training - October 2023
Timeline
Caregiver
Russell Burleson
11.2023 - Current
Customer Service Sales Representative
Teleperformance USA
02.2022 - 08.2023
MBA - Project Management
Keller Graduates School of Management
Bachelor of Science - Biology
Southern Arkansas University