Nnamdi Ogamba
Manvel,TX
Summary
Seasoned Sales Consultant with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals and growing business. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business development. Demonstrate success in identifying prospects and converting leads into customers. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
12
12
years of professional experience
Work History
Sales Consultant
Big Star Honda
04.2021 - Current
- Responded to customer enquiries via telephone, email, and in-person.
- Conducted comprehensive vehicle presentations to educate potential buyers on key features, benefits, and specifications.
- Increased customer satisfaction by providing personalized consultations and tailored vehicle recommendations.
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts and financing or lease options on vehicle.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Facilitated smooth delivery of purchased vehicles by coordinating with detailing teams and ensuring all necessary paperwork was completed promptly.
- Drove team revenue totals by bringing in top sales numbers.
- Streamlined sales processes by maintaining accurate records of customer interactions, transactions, and follow-up activities in CRM systems.
- Supported dealership growth by consistently meeting or exceeding performance metrics and contributing to overall team success.
- Provided ongoing support to clients after purchase completion, addressing concerns or questions to maintain satisfaction levels.
- Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
Merchandising Associate
Lowe's Inc
02.2019 - 10.2020
- Maximized product sell-through rate by closely monitoring inventory levels and adjusting displays accordingly.
- Provided exceptional customer service by addressing inquiries and offering personalized product recommendations.
- Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands or customer preferences.
- Worked closely with individual customers to identify unique needs and supply appropriate products.
- Regularly checked top-selling merchandise lists and worked with managers to promote merchandise of interest to optimize sales.
- Optimized store layout for increased foot traffic and easier navigation for customers.
- Reported potential conflicts or issues to maximize sales and reduce shrink.
- Increased overall store performance with consistent attention to detail in visual merchandising efforts and customer relations.
- Contributed to positive workplace culture by collaborating effectively with colleagues across departments.
- Streamlined inventory management with accurate record-keeping and timely stock replenishment.
- Inspected merchandise for quality and arranged proper display location on floor.
- Performed 15 special projects weekly and completed surveys
- Operated power equipment, including but not limited to lifts, order pickers, and similar equipment as needed.
- Detected common signs of shoplifting, theft, safety, and/or other security risks, and promptly communicate to management and/or loss prevention.
Business Manager
Equipeon Enterprise, Information Technology And STEM Educational Services
01.2014 - 11.2018
- Established a successful business by identifying the market need for STEM Education in more schools, and developing innovative solutions.
- Evaluated current market trends and competitor strategies, guiding the development of business-to-business (B2B) innovative solutions.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Interacted well with customers to build connections and nurture relationships.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Sales Team Leader
Arclight Limited, LEGO Products And Services
05.2013 - 12.2013
- Managed five Corporate Social Responsibility projects.
- Sourced and obtained corporate sponsorships on strategic LEGO-Education promotion events.
- Executed key priorities at the shelf, in-store, specifically merchandising and inventory management.
- Carried out corporate sales presentations for special projects, trade partners, and retail outlets.
- Facilitated communication between departments and project stakeholders.
- Fostered an environment of collaboration within the sales team which encouraged knowledge sharing and group problem-solving, as well as reaching sales goals.
Sales Executive
Arclight Limited, LEGO Products And Services
04.2012 - 04.2013
- Researched sales opportunities and possible leads to exceed sales goals and increase profit for both the company's LEGO-Education and LEGO-Toys products.
- Created and implemented successful business-to-business (B2B) sales campaigns to drive leads and increase sales.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Planned and supported clients at industry trade shows/competitions (STEM and Robotics school competitions).
Education
Bachelor of Science - Economics
Abia State University
Abia, NigeriaBachelor of Science - Supply Chain And Operations Management
Western Governors University
12.2024
Skills
- Sales Strategies
- Customer Engagement Specialist
- Leads Prospecting
- Project Management
- Effective Listening, Communication and Persuasion
- Collaboration, Perseverance and Self Motivated
- Analytical Skills, Organization, and Negotiation
- Attention to detail
- Time Management
- Closing Techniques
- Consultative Sales
- Customer Service
- Customer Relationship Building
- Sales Presentations
- B2B and B2C Sales
- Customer Retention
- Account Management
- Product Merchandising
- Problem-Solving
- Teamwork and Collaboration
- Microsoft suite
- CRM proficiency
Additional Information
Authorized to work in the US for any employer
Timeline
Sales Consultant
Big Star Honda
04.2021 - Current
Merchandising Associate
Lowe's Inc
02.2019 - 10.2020
Business Manager
Equipeon Enterprise, Information Technology And STEM Educational Services
01.2014 - 11.2018
Sales Team Leader
Arclight Limited, LEGO Products And Services
05.2013 - 12.2013
Sales Executive
Arclight Limited, LEGO Products And Services
04.2012 - 04.2013
Bachelor of Science - Economics
Abia State University
Bachelor of Science - Supply Chain And Operations Management
Western Governors University
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