Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Darian Alao

West Roxbury,MA

Summary

Versatile and dynamic professional with a proven track record at Mass General Hospital, adept in organizational skills and proficient in Microsoft Office 365. Excelled in enhancing patient meal programs and significantly improving customer satisfaction across various roles. Demonstrates exceptional communication abilities and teamwork, committed to delivering high-quality service and results.

Overview

5
5
years of professional experience

Work History

Food and Nutrition Assistant

Mass General Hospital
Boston, MA
12.2023 - Current
  • Maintained accurate records of food production, consumption, inventory levels, and costs.
  • Resolved any patient complaints or grievances regarding food quality or service promptly.
  • Worked with food service personnel to update patient meal programs and public cafeteria menus.
  • Trained new hires in proper safety procedures, sanitation regulations, and food handling techniques.

Cashier

BURLINGTON COAT FACTORY WAREHOUSE
Boston, MA
06.2022 - 10.2022
  • Accepted cash and credit card payments, issued receipts, and processed refunds.
  • Helped with purchases and signed customers up for rewards programs
  • Scanned merchandise using the point-of-sale system for accurate purchase totals.
  • Answered customer questions and provided store information.

Retail Sales Associate

CVS PHARMACY
Boston, MA
10.2021 - 05.2022
  • Greeted each customer and offered assistance in finding requested items, resulting in customer satisfaction and retention
  • Operated cash registers, scanners and computers to itemize and total customer purchases
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
  • Followed company policies, rules, and procedures to promote company goals and maintain safety.
  • Received and processed cash and credit payments for in-store purchases

Food Pantry Assistant

SALVATION ARMY
Boston, MA
06.2020 - 08.2021
  • Stored and organized food items in the pantry and fridge
  • Arranged food pickups and unloading of goods from delivery trucks
  • Boxed family-sized boxes of groceries for distribution to families in need
  • Maintained cleanliness of volunteer center and warehouse areas
  • Sorted and distributed canned goods and produce to disadvantaged families

Education

High School Diploma -

MATCH CHARTER HIGH SCHOOL
Boston, MA
06.2024

Skills

  • Good communication and interpersonal skills
  • Organizational Skills
  • Problem-solving and analytical thinking
  • Proficient in Microsoft Office 365
  • Adaptability and flexibility
  • Active listening and empathy
  • Teamwork

References

References available upon request.

Timeline

Food and Nutrition Assistant

Mass General Hospital
12.2023 - Current

Cashier

BURLINGTON COAT FACTORY WAREHOUSE
06.2022 - 10.2022

Retail Sales Associate

CVS PHARMACY
10.2021 - 05.2022

Food Pantry Assistant

SALVATION ARMY
06.2020 - 08.2021

High School Diploma -

MATCH CHARTER HIGH SCHOOL

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Darian Alao