Nneka Ejofor
Grand Prairie,TX
Summary
Detail-oriented healthcare and laboratory professional experienced in specimen processing, automated testing support, patient services, and medical administration. Skilled in HIPAA compliance, specimen handling, data entry, quality control, and communication with patients and healthcare teams.
Overview
10
10
years of professional experience
Work History
Lab Assistant
TridentCare
Carrollton, TX
11.2025 - Current
- Assist in the performance of the analytical automated laboratory testing.
- Follows procedures for handling potentially infectious materials.
- Follows strict procedures of asepsis and antisepsis in the performance of duties.
- Prepare bar coded specimens for the Chemistry, Hematology and Urine Analyzers.
- Assist the CLS in the operation of the analyzer(s) assigned.
- Centrifuge and label urine samples and blood samples.
- Logging specimens received in the laboratory by checking the type of specimen(s) received versus the test(s) ordered.
- Stores or discards specimens for future reference as appropriate.
Medical Receptionist
The Brain Injury Center
Houston, TX
03.2024 - 12.2024
- Greet and assist patients upon arrival, ensuring a welcoming and professional atmosphere.
- Schedule and confirm patient appointments, managing the calendar for multiple healthcare providers.
- Collect and verify patient information, including insurance details and medical history, ensuring accuracy and compliance with HIPAA regulations.
- Process patient payments and manage billing inquiries, maintaining accurate financial records.
- Answer multi-line phone system, addressing patient inquiries and directing calls to appropriate staff.
- Maintain cleanliness and organization of the reception area and patient waiting room.
Diagnostic Laboratory Liaison
TridentCare
Carrollton, TX
10.2023 - 03.2024
- Managed key customer accounts, serving as the primary point of contact for lab results, inquiries, and problem resolution.
- Facilitated communication between external laboratories and internal teams, ensuring clear communication and efficient issue resolution.
- Provided accurate information concerning lab test results, turnaround times, reference ranges, and critical levels to healthcare professionals.
- Responded to and resolved customer inquiries and complaints promptly, maintaining high levels of customer satisfaction.
- Researched and addressed redraw requests thoroughly, coordinating with facilities and monitoring notations before results were released.
- Collaborated with Area Phlebotomy Supervisors and Territory Managers to ensure seamless service delivery.
- Prepared and submitted occurrence reports to the Quality Assurance Department, ensuring compliance with regulations.
- Maintained client and patient confidentiality according to HIPAA guidelines.
- Trained and supported specimen processors as needed.
Specimen Processor
TridentCare
Carrollton, TX
11.2022 - 10.2023
- Receive and process specimens to prepare them for laboratory testing
- Label, sort, and transport specimens to the laboratory
- Perform quality control checks on specimens
- Log and track all specimens received
- Ensure specimens are handled and stored in the proper environment
- Document any discrepancies or issues encountered during processing
- Maintain a clean and organized work environment
Administrative Assistant /Clerical Assistant
Devine Home Health Care
Irving, TX
08.2021 - 12.2022
- Managed front desk operations, including patient check-in/check-out processes.
- Assisted in the preparation of patient charts and documentation for medical appointments.
- Coordinated with medical staff to ensure timely patient flow and communication.
- Handled administrative tasks such as filing, faxing, and data entry into electronic health record (EHR) systems.
- Developed strong relationships with patients, enhancing their overall experience and satisfaction.
Testing Site Specialist
Curative
Cedar Hill, TX
03.2022 - 09.2022
- Setting up and preparing the testing site
- Checking people in for an appointment and directing walk ins
- Comply with all designated safety policies and procedures in the work area, including the use of applicable protective equipment when necessary to prevent exposure to potentially infectious agents
- Understand and comply with applicable federal, state and local laws and company policies
- Adheres to quality assurance procedures
- Maintain all HIPAA standards
Home Health Aide
Devine Home Health Agency
Irving, TX
07.2019 - 08.2021
- Implement care for five older adult patients and maintain confidentiality standards
- Communicate with patients and family members to provide resources on aging-related conditions
- Assist patients with daily living activities, including bathing, dressing and grooming
- Provide mobility assistance to help patients maintain their independence
- Collaborate with four-person nursing staff to provide comprehensive care to patients
Promotions Assistant
Vic and Cos/ The Connect Group
Houston, TX
08.2016 - 08.2020
- Greeted and checked in guests at the nightclub entrance, ensuring a smooth entry process and exceptional customer experience.
- Assisted with VIP reservations, managing guest lists, coordinating bottle service, and ensuring all VIP needs were met.
- Supported the head promoter with various administrative tasks, helping streamline event operations and maximize attendance.
- Handled birthday bookings through Facebook by proactively reaching out to clients, organizing party details, and confirming reservations.
- Designed and set up promotional flyers for birthday events, ensuring personalized and effective marketing for each client.
- Coordinated event logistics, including planning guest experiences and managing bookings for special occasions.
- Maintained a professional and friendly demeanor, contributing to a positive club atmosphere and enhancing customer loyalty.
Graphic Designer Assistant
Key 34 Studios
Houston, TX
06.2016 - 08.2018
- Contributed to designing webpage layout
- Collaborated with the production of specific flyers/logos
- Assisted in the delivery of custom made flyers/logos to numerous clientele.
- Provided work with keeping up with timely appointments.
- Created a plan for selling the designs and logos Entry level data entry to keep filing up for company Made incoming and outgoing calls to respective clients.
- Employed Responsible for designing informational pamphlets about the organization.
- Advertised upcoming fundraising events as well as updating their website.
Education
Bachelor of Science - Nursing
The University of Texas At Arlington
Arlington, TX09.2026
Associate of Science -
Tarrant County College District
Arlington, TX08.2023
High school diploma - undefined
Bowie High School
06.2019
Skills
- Microsoft Office
- Negotiation
- Behavioral health
- Organizational Skills (Less than 1 year)
- Business development
- Home Care
- Communication skills
- Organizational skills
- Adobe Photoshop
- Microsoft Excel
- Customer service
- Time management
- Sales
- Case management
Timeline
Lab Assistant
TridentCare
11.2025 - Current
Medical Receptionist
The Brain Injury Center
03.2024 - 12.2024
Diagnostic Laboratory Liaison
TridentCare
10.2023 - 03.2024
Specimen Processor
TridentCare
11.2022 - 10.2023
Testing Site Specialist
Curative
03.2022 - 09.2022
Administrative Assistant /Clerical Assistant
Devine Home Health Care
08.2021 - 12.2022
Home Health Aide
Devine Home Health Agency
07.2019 - 08.2021
Promotions Assistant
Vic and Cos/ The Connect Group
08.2016 - 08.2020
Graphic Designer Assistant
Key 34 Studios
06.2016 - 08.2018
High school diploma - undefined
Bowie High School
Bachelor of Science - Nursing
The University of Texas At Arlington
Associate of Science -
Tarrant County College District