Nneka C. Hyson
Chesterfield,VA
Summary
Proven track record of maintaining efficient office operations. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Versatile project coordinator with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
24
24
years of professional experience
Work History
Operations Project Coordinator III
TK Elevator
09.2015 - Current
- Responsible for coordinating for over 50+ projects. Work with operations managers, construction teams, and sales representatives in supporting all elevator equipment.
- Identify new and more cost-effective suppliers through research and comparing pricing.
- Established relationships with vendors and suppliers to streamline procurement operations
- Maintain ongoing communication with suppliers to promote workflow and respond to inquiries
- Track purchase orders and followed up with vendors and carriers to support timely deliveries
- Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers
- Secure all elevator permits at start of job, follow up with numerous municipalities on permit status
- Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate
- Encouraged and promoted ideas aligned with business needs and benefits
- Compiled training materials for new employees and tracked skill development.
- Worked with vendors to make purchases and reconcile invoices.
- Provided direction and guidance to internal teams in order to achieve targets.
- Enhanced team collaboration through regular communication, status updates, and goal setting.
- Coordinated with vendors for equipment procurement, installation, maintenance, ensuring seamless integration into existing systems while minimizing downtime during implementation phases.
- Maintained accurate documentation of all project activities for easy reference during audits or future projects.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Reported regularly to managers on project budget, progress and technical problems.
Pre-Construction/Operations Coordinator
Style Craft Homes, Inc
08.2013 - 09.2015
- Coordinated over 50 + Jobs to Start in timely commencement of construction according to established company Pre-Construction timeline.
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Entered data, generated reports, and produced tracking documents.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Purchasing Assistant.
Style Craft Homes, Inc
10.2012 - 08.2013
- When required, work with subcontractors, vendors, CADD, and estimating department to reconcile discrepancies in Bids, Parts Pricing, and Budgets
- Maintained consistent email communication with suppliers to confirm and track orders and verify price revisions on purchase orders.
- Ensured that all necessary documentation, per new vendor setup process, has been collected from Subcontractors and Vendors prior to start of work and, thereafter, update on annual basis.
- Solicit bids to ensure competitive rates.
- Create and distribute bid packages, track progress, review bids, provide cost analysis.
- Respond to New Vendor Solicitations and perform initial evaluation
- Established and managed supplier and vendor relationships
- Streamlined purchasing processes for increased efficiency and reduced procurement time.
- Improved supplier relationships through regular communication and transparent dealings.
- Prepared purchase orders accurately and followed up with suppliers to confirm receipt and delivery schedules.
- Monitored incoming orders and tracked progress to meet deadlines.
- Accepted and processed supply requests from staff, and placed orders per procedures.
- Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
Consumer Operations Specialist
RV
09.2010 - 10.2012
- Finance Division/ Dealer Financial
- Improved operational efficiency by streamlining processes and implementing new systems.
- Reduced costs for the department by identifying areas of improvement and proposing cost-effective solutions.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner
Consumer
Spherion Staffing
02.2010 - 09.2010
Administrative Assistant
SunTrust, Altria Client Services
08.2005 - 03.2009
Administrative Assistant
Altria Corporate Services
10.2001 - 08.2005
Administrative Assistant
Philip Morris Companies Inc
05.2000 - 10.2001
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ02.2024
Skills
- Microsoft Office Package
- Ariba, Oracle, Jobsight, Ricochet & Gensuite Power BI tool
- Track Shipments
- Review Requisitions
- Process and track purchase orders
- Vendor Setup
- Project Lifecycles
- Customer Invoicing
- Scheduling
- Comparing Quotations
- Price Dispute Resolution
- Purchase Order Creation
- Risk Management
- Multitasking
Timeline
Operations Project Coordinator III
TK Elevator
09.2015 - Current
Pre-Construction/Operations Coordinator
Style Craft Homes, Inc
08.2013 - 09.2015
Purchasing Assistant.
Style Craft Homes, Inc
10.2012 - 08.2013
Consumer Operations Specialist
RV
09.2010 - 10.2012
Consumer
Spherion Staffing
02.2010 - 09.2010
Administrative Assistant
SunTrust, Altria Client Services
08.2005 - 03.2009
Administrative Assistant
Altria Corporate Services
10.2001 - 08.2005
Administrative Assistant
Philip Morris Companies Inc
05.2000 - 10.2001
Bachelor of Science - Business Management
University of Phoenix