Desiree Kouakou
Newark,DE
Summary
Outgoing Direct Care Worker experienced with patients with disabilities and acute ailments. Well-versed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement.
Overview
7
7
years of professional experience
Work History
Packer
Amazon
Newcastle, DE
05.2022 - Current
- Wrapped items securely using appropriate packing materials.
- Assembled cardboard boxes according to customer specifications.
- Reported any damaged goods or discrepancies between actual product received versus what was ordered to management immediately upon discovery.
- Weighed packages to determine shipping costs.
- Checked stock levels on a daily basis to ensure availability of items for shipment.
- Operated forklifts, pallet jacks, shrink wrap machines, and other equipment as needed.
- Verified labels for appropriate order numbers and item specifications.
- Notified team leader of product discrepancies and equipment malfunctions.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Implemented packing strategies to minimize waste and increase efficiency.
- Ensured work area was clean and organized, adhering to safety regulations.
- Reported safety or workflow concerns to leadership for further investigation.
- Followed detailed packing instructions to meet specific customer requirements.
- Tracked inventories and input equipment counts into warehouse databases.
- Handled return shipments, repacking products as needed for resale or disposal.
- Inspected items for damage or defects prior to packing to ensure quality control.
- Arranged items on pallets according to size and weight.
- Provided feedback on packing processes to supervisors for continuous improvement.
Caregiver
Private Care
, NY
06.2021 - 05.2022
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Provided emotional support to clients during difficult times.
- Accompanied clients to social events such as movies or plays.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Educated families about available resources for home health care services in the local community.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Assisted with meal planning to meet nutritional plans.
- Laundered clothing and bedding to prevent infection.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Followed care plan and directions to administer medications.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
Housekeeper
Days Inn Hotel
Newark, DE
06.2020 - 05.2021
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Disinfected telephones, light switches and other frequently touched objects.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Reported any maintenance issues or damage to supervisors immediately.
- Changed bed linens and towels, tidied up rooms.
- Emptied trash receptacles throughout the property.
- Organized closets with hangers for guests' clothing items.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Interacted pleasantly with clients and guests when performing daily duties.
- Sanitized all areas of the hotel lobby and public restrooms.
Housekeeper
Hilton
Queens, NY
02.2018 - 03.2020
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Disinfected telephones, light switches and other frequently touched objects.
- Reported any maintenance issues or damage to supervisors immediately.
- Changed bed linens and towels, tidied up rooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Scrubbed kitchen appliances, countertops and fixtures.
- Followed safety procedures when handling hazardous materials.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Ensured that all health standards were met during cleaning operations.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Provided information about hotel services upon request from guests.
- Sanitized all areas of the hotel lobby and public restrooms.
- Organized closets with hangers for guests' clothing items.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Emptied trash receptacles throughout the property.
- Observed proper use of chemicals when cleaning various surfaces.
- Requested maintenance orders to fix non-working equipment and address room damage.
Education
High School Diploma -
School Group Avicenne
Ivory Coast07-2013
Skills
- Product Organization
- Product Inspection
- Quality Assurance
- Customer service experience
- Care Delivery
- Progress Documentation
- Patient Management
- Appointment Scheduling
- Direct Patient Care
- Community activities
- Microsoft Office and Docusign
- Microsoft Office
- Diversity and Inclusion
Languages
French
Professional
Timeline
Packer
Amazon
05.2022 - Current
Caregiver
Private Care
06.2021 - 05.2022
Housekeeper
Days Inn Hotel
06.2020 - 05.2021
Housekeeper
Hilton
02.2018 - 03.2020
High School Diploma -
School Group Avicenne