Ivanna Koretska

• Luxury Service: Provides attentive, personalized service, ensuring an exceptional dining experience.

• Refined Communication: Professional and discreet, adept in handling high-profile guests.

• Product Knowledge: Strong understanding of premium menu offerings and pairings.

• Seamless Coordination: Works closely with the team to maintain smooth operations.

• Wine Expertise: Deep knowledge of fine wines and rare vintages, offering personalized recommendations.

• Exceptional Palate: Skilled in tasting and pairing wines to elevate guest experience.

• Problem Solving: Quickly addresses guest issues to uphold reputation.

• Staff Development: Coaches team members to maintain professionalism and excellence.

• Multitasking abilities, managing multiple tables simultaneously.
• Enhanced customer satisfaction by providing attentive and efficient service during busy shifts.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Cultivated warm relationships with regular customers.
• Answered customers' questions, recommended items, and recorded order information.
• Resolved customer complaints in a professional manner, resulting in satisfied guests and minimizing negative feedback.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.

• Scheduling and Coordination : Planning routes, coordinating delivery schedules, and dispatching shipments.
• Tracking and Reporting : Using logistics software to track shipments, analysis supply chain data, and generate reports for management.
• Problem Solving : Handling unexpected issues, such as delays, and implementing quick solutions to maintain schedules.
• Customer service and brokering.