Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elijah Baros

Lake Havasu City,AZ

Summary

Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in scheduling, record verifying and entering patient information, and front desk management.

Overview

6
6
years of professional experience

Work History

Front Desk and Scheduler

Aires
09.2022 - 12.2023
  • Acted as a reliable point of contact for clients, addressing concerns or questions about their appointments with professionalism and tact.
  • Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
  • Enhanced customer satisfaction with timely and accurate appointment confirmations and reminders.
  • Maintained a comprehensive understanding of company policies and procedures in order to effectively communicate them to clients during the scheduling process.

Caregiver and Insurance Verifier

Accent Care Home Health
09.2021 - 12.2022
  • Facilitated patient check-in procedures, verifying and entering demographics, information, and insurance coverage for accurate recordkeeping.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with activities of daily living, promoting independence and quality of life.

Sales

Goodwill
09.2020 - 09.2021
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.

Houseman

Island Inn Hotel
04.2018 - 08.2018
  • Conducted general housekeeping functions such as removing spills and organizing supplies.
  • Inspected guest rooms, lobbies and common areas to verify cleanliness and tidiness.
  • Established and maintained clean and comfortable environments by performing cleaning duties, including vacuuming, wiping windows, dusting and sanitizing bathrooms.

Crew Trainer

McDonald's
01.2018 - 11.2020
  • Mentored junior employees to improve performance, food safety and customer service.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted all customers with smile and provided friendly service to professionally handle every need.

Education

High School Diploma -

Lake Havasu High School
Lake Havasu City, AZ
4 2016

Skills

  • Exceptional Customer Service
  • Data Entry
  • Schedule Coordination
  • Detail-oriented
  • Problem-solving skills
  • Relationship building
  • Multi-tasking strength

Timeline

Front Desk and Scheduler

Aires
09.2022 - 12.2023

Caregiver and Insurance Verifier

Accent Care Home Health
09.2021 - 12.2022

Sales

Goodwill
09.2020 - 09.2021

Houseman

Island Inn Hotel
04.2018 - 08.2018

Crew Trainer

McDonald's
01.2018 - 11.2020

High School Diploma -

Lake Havasu High School

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Elijah Baros