Natela Gogbashian
New York,NY
Summary
Proven track record in great customer experiences and solving problems swiftly, demonstrated during my tenure at the British Consulate and as a cabin attendant. Skilled in inventory management, problem solving and contributing to a positive workplace environment.
Overview
27
27
years of professional experience
Work History
Residence Assistant
British Consulate
12.2020 - 06.2024
- Ensured official Residence of the British Consul General ran effectively for diplomatic functions
- Promoted positive relationships with catering teams and building management to ensure a first rate experience for visiting guests
- Quickly resolved any issues or grievances raised by guests
- Took inventory of stock before and after events and kept management records
Kindergarten Assistant
QSI International School of Yerevan
10.2018 - 06.2019
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery
- Supported children to create a happy, safe learning environment
- Ensuring effective communication with parents
Delicatessen Assistant
Mortimer & Bennett
01.2008 - 03.2009
- Sales assistant in luxury food store
- Developed good understanding of foods from different parts of the world
- Provided high level of customer service in a public-facing role
- Ensured stock was replenished efficiently so there were never gaps on the shelf
- Kept stock inventory
Cabin Attendant
Armenian Airlines
01.2001 - 09.2006
- Performed all necessary flight attendant duties. Responsibilities included assisting passengers with special needs or requests, meal and drink service, providing high standards of customer care, assisting pilots and other flight crew, and performing all relevant safety procedures.
- Was often appointed as Senior Attendant which involved managing and leadership responsibility for all cabin crew.
Executive Assistant to the Director
Civil Aviation Authority
08.1997 - 12.2000
- Managing all communication, paperwork and documentation involving all aspects of ground services, including on-board catering, aircraft fuel and energy supply, cleaning of aircraft, inflight product supply and management.
Education
Bachelor of Arts - Aviation Management
Kiev Aviation University
Kyiv, Ukraine 06-2004
Skills
- Outstanding customer service
- Quick problem-solver
- Financially astute
- Deep work ethic
- Excellent interpersonal skills
Timeline
Residence Assistant
British Consulate
12.2020 - 06.2024
Kindergarten Assistant
QSI International School of Yerevan
10.2018 - 06.2019
Delicatessen Assistant
Mortimer & Bennett
01.2008 - 03.2009
Cabin Attendant
Armenian Airlines
01.2001 - 09.2006
Executive Assistant to the Director
Civil Aviation Authority
08.1997 - 12.2000
Bachelor of Arts - Aviation Management
Kiev Aviation University
Similar Profiles
Mohammad AhmadMohammad Ahmad
Security Officer at British ConsulateSecurity Officer at British Consulate
Zohra SulemanZohra Suleman
Events and Logistics Coordinator at British ConsulateEvents and Logistics Coordinator at British Consulate
Anshika JhaAnshika Jha
Senior Trade and Investment Office, Clean Energy at British Consulate GeneralSenior Trade and Investment Office, Clean Energy at British Consulate General