BETSY ALICDAN
Windsor,CA
Summary
Devoted mental health professional seeking a support counselor role with Seneca. Offering cultural awareness, humility, insight, and direct communication to positively contribute to the well-being of the community. Eager to bring an empathetic and kind nature forward to cultivate positive change in the lives of new client populations.
Overview
4
4
years of professional experience
Work History
Caregiver
Betsy's Residential Care Facility For Elderly
06.2020 - Current
- Assisted 10 residents with activities of daily living, promoting independence and quality of life
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders
- Performed light housekeeping duties to maintain cleanliness standards while respecting resident's personal space
- Built strong relationships with clients to deliver emotional support and companionship
Crisis Counselor
Progress Foundation, Harstad House
01.2022 - 02.2024
- Performed intake assessments daily, developed treatment plans weekly, and assisted clients with connections to community resources and referral programs to decrease the amount of time spent in a crisis environment by 1 week
- Advocated for underrepresented clients' medical and mental health concerns through navigation of the local social and health care systems, resulting in improved access to services and support for clients
- Exemplified strong interpersonal skills by sharing expertise and best practice with clients, community members, agencies, and county workers to create an inclusive and supportive environment of mental health outreach
- Modeled counseling interventions of conflict resolution, problem solving, and social rehabilitation to address a diverse set of mental health and substance use issues to empower clients to tackle challenging situations with an improved set of coping skills
- Immersed clients in group coaching 8 times per week to reinvigorate their sense of social support and fortify their mental and physical well-being through interpersonal connection and education
- Managed a rotating caseload of 10 clients per week, consistently meeting or exceeding team goals of clear, accurate, and confidential client documentation records
- Incorporated cultural awareness as needed to remove barriers from clients receiving services and offered translation services to decrease communication barriers
Education
Associate of Arts - Human Services Advocacy
Santa Rosa Junior College
Santa Rosa, CA08.2022
Bachelor of Science - Kinesiology
San Francisco State University
San Francisco, CA05.2020
Skills
- Crisis Intervention
- Human Services
- Documentation
- Conflict Mediation
- Trauma-Informed
- Treatment Planning
- Active Listening
- Respectful and Compassionate
Timeline
Crisis Counselor
Progress Foundation, Harstad House
01.2022 - 02.2024
Caregiver
Betsy's Residential Care Facility For Elderly
06.2020 - Current
Associate of Arts - Human Services Advocacy
Santa Rosa Junior College
Bachelor of Science - Kinesiology
San Francisco State University
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