Oversee vital records management including birth certificates, marriage licenses, death certificates for proper handling
Supervise issuance of various licenses such as business and dog licenses
Manage all aspects of elections, ensuring accurate and timely results reporting
Organize town meetings, facilitating productive dialogue among elected officials and constituents
Conducts yearly census for Street Listing and Jury List
Compliance and SONA Administrator
University Of Massachusetts Amherst, Department Of Psychological And Brain Sciences
06.2017 - 12.2023
Worked as the SONA administrator tracking studies, participants, researchers, and courses offering research credit while communicating regularly with targeted members to ensure all studies are within compliance with departmental Human Subjects protocols
Managed Ethics Training: coordinated with instructors for training dates, room reservation, updated materials, and undergraduate training completion
Managed access to department buildings, offices, and labs via metal key and/or card access and issued guest badges as necessary
Maintained and updated the department website and intranet regarding information on SONA research and participation, class syllabi, lab personnel forms, and trainings
Assisted professors with their courses through overseeing the quality and distribution of syllabi and exams in compliance with university standards
Online Used Book Dealer/Owner
The Book Herder
01.2010 - 01.2019
Maintained Homebase book database and online store at Biblio.com
Conducted accurate research to accurately price, catalog, and list books
Processed, packaged, and shipped book orders in a timely manner
Provided excellent customer service resolving any complaints to a 100% satisfaction rate
Scale Operator/Customer Service
Valley Recycling
01.2014 - 01.2017
Accurately recorded vehicle weights
Generated and filed customer scale tickets
Professionally contacted customers to collect on past-due accounts
Created and maintained a database of customer account files
Created working Excel spreadsheets to track everything in and out of the station
Managed POS system and cash drawers and carried out daily counts and reconciliations of transactions in cash, check, and credit card
Program Clerk
Greenfield Community College, Practical Nursing Certificate Program
01.2013 - 01.2017
Demonstrated project management skills by scheduling, coordinating, and overseeing annual events such as new student orientation alumni luncheon, and graduation
Answered phones in a friendly, professional manner as the program's first point-of-contact
Created and maintained various records including program materials and student records by typing, photocopying, updating, and filing electronic and physical copies
Tracked student certification requirements to ensure student success
Maintained all office equipment, supply inventory, and computer stations, facilitating maintenance and stock orders as needed
Created and submitted IT work orders and worked with IT remotely to update software and troubleshoot computer workstations
Professional Organizer/Owner
Declutter With Sandy
01.2011 - 01.2013
Created and maintained a website using Weebly.com
Marketed the business through the creation and distribution of brochures and business cards, as well as through a website and social media presence
Scheduled and presented at public speaking engagements to local organizations
Decluttered and organized homes and offices alongside clients in a compassionate, non-judgmental way to create personalized, useful, comfortable living and work spaces
Enhanced client satisfaction by designing customized organizing systems tailored to their specific needs
Education
Bachelor of Arts - Sociology
University of Massachusetts Amherst
Amherst, MA
05.2001
Skills
Software: Microsoft Word, Excel, Outlook, Microsoft Teams, Microsoft OneDrive, Banner, SONA, C-Cure, Zoom, CITI, Kuali, SPIRE, Drupal 7, Outlook, BOX, Access, Google Drive, e-Protocol
Document Preparation
Administrative Skills
Recordkeeping
Problem-solving abilities
Money Handling
Multitasking
File Maintenance
Mail handling
Data Entry
Problem-solving skills
Volunteering
(add volunteering here)
Accomplishments
Elected library trustee
Timeline
Windsor Town Clerk
Town Of Windsor
05.2023 - Current
Compliance and SONA Administrator
University Of Massachusetts Amherst, Department Of Psychological And Brain Sciences
06.2017 - 12.2023
Scale Operator/Customer Service
Valley Recycling
01.2014 - 01.2017
Program Clerk
Greenfield Community College, Practical Nursing Certificate Program