Summary
Overview
Work History
Education
Skills
Awards and Certifications
Timeline
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A.J. DeGan

Oregon City

Summary

Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to Kaiser Permanente. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.

Overview

5
5
years of professional experience

Work History

IV Pharmacy Technician

Kaiser Permanente Northwest
11.2024 - Current
  • Participated in departmental process improvement initiatives by analyzing medication error reports, identifying areas for improvement, and implementing changes to reduce the risk of future errors.
  • Facilitated continuous learning within the pharmacy team through active participation in staff training sessions and educational workshops on relevant topics such as aseptic technique or new drug therapies.
  • Collaborated effectively with nurses, physicians, and other healthcare professionals to address patient needs related to IV therapy.
  • Enhanced medication safety by accurately preparing and dispensing IV medications according to established protocols.
  • Actively Participated in Kaiser Permanente Northwest's Scope of Practice Committee

Pharmacy Technician

Kaiser Permanente Northwest
05.2024 - 11.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Lead Pharmacy Technician

Brooklyn Pharmacy
01.2022 - 05.2024
  • Supervised pharmacy technicians and coordinated day-to-day assignments.
  • Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
  • Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Implemented clinical pharmacy programs and QA procedures
  • Trained and supervised pharmacy staff, assigned daily tasks, and supported onboarding
  • Worked collaboratively with ownership on business analysis and management
  • Awarded Pharmacy Technician of the Year (2023) by the Oregon State Pharmacy Association

Senior Pharmacy Technician

Walgreens
10.2020 - 01.2022
  • Assisted in training and mentoring new pharmacy technicians, leading to increased team efficiency and cohesion.
  • Expedited prescription fulfillment through proficient use of pharmacy software systems, resulting in reduced wait times for customers.
  • Facilitated seamless communication between patients, healthcare providers, and insurance companies to expedite prescription processing.
  • Developed strong relationships with patients through empathetic listening and tailored guidance on medication usage directions or side effects prevention tips.
  • Supported pharmacists in administering immunizations, increasing community access to vital healthcare services.

Education

Oregon City High School
Oregon City, OR

Skills

  • Medication Safety
  • Project Coordination
  • Healthcare Compliance
  • Quality Assurance
  • Patient Safety
  • Microsoft Office (Excel, Word, Outlook, etc)
  • Fast Learner

Awards and Certifications

  • Pharmacy Technician of the Year (2023) - Oregon State Pharmacy Association
  • Certified Pharmacy Technician - Pharmacy Technician Certification Board
  • Certified Associate in Project Management - Project Management Institute (Planned Fall 2025)

Timeline

IV Pharmacy Technician

Kaiser Permanente Northwest
11.2024 - Current

Pharmacy Technician

Kaiser Permanente Northwest
05.2024 - 11.2024

Lead Pharmacy Technician

Brooklyn Pharmacy
01.2022 - 05.2024

Senior Pharmacy Technician

Walgreens
10.2020 - 01.2022

Oregon City High School

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A.J. DeGan