Keilly Hernandez
Las Vegas,NV
Summary
Reliable individual offering excellent communication in two languages, the crucial ability to take an initiative within the workplace. With desire to take on new challenges. Strong work ethic, adaptability, working effectively unsupervised and quickly mastering new skills. An employee with customer service, multitasking, and time management abilities. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Dedicated and adaptable with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Ready to contribute to a dynamic team and support organizational goals. Focused on the quality that's delivered to the consumer
Overview
3
3
years of professional experience
1
1
Certification
Work History
Back of House Team Member
Restaurants
01.2024 - 05.2024
- Efficiently handled food preparation for a diverse menu consisting of more than 30 items, catering to a clientele of 1000-3000
- Maintained adherence to safe practices in food preparation and handling.
- Attained food handling certification
- Consistently upheld high cleanliness standards throughout shifts.
- Maintained communication between front-of-house staff members and back-of-house team members throughout service periods.
- Assisted in resolving guest complaints related to the quality of food served.
- Assisted in the preparation of ingredients for dishes, including washing, chopping and marinating.
- Collaborated with front of house staff to ensure timely delivery of orders, enhancing customer satisfaction.
Warehouse Associate
Warehouse work
05.2022 - 12.2023
- Efficiently retrieved and scanned fulfilled pallets, ensuring accurate delivery to their final destination.
- Successfully navigated various areas with the assistance of pallet jacks
- Utilized scanners to efficiently scan packages into designated pallets and semi lanes
- Arranged orders into boxes by sorting them based on size and style
- Performed inventory checks and identified missing items
- Repackaged and labeled damaged orders
- Assembled pallets and documented within a spreadsheet
- Consistently engaged in conversations with leads to discuss orders and resolve any issues that may have arisen.
- Collaborated with team members to complete tasks efficiently and accurately.
Sales Associate
Zumiez
07.2021 - 10.2021
- Resolved conflicts on sales floor, ensuring 100% customer satisfaction every time.
- Meticulously managed various pos system transactions such as credit, debit, and cash transactions. Ensured accurate cash flow through handling exchanges, returns, and refunds.
- Ensured attention to detail in fulfilling and shipping online orders.
- Organized stockroom shelves according to size, color or style.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
Education
High School Diploma -
East Career Technical Academy
Las Vegas, NV05.2022
Skills
- Fluently Bilingual
- Skilled Collaborator
- Highly versatile
- Communicates effectively and consistently
- Computer/Software/Smartphone Literate
- Experienced in Project-Based Learning
- Attention to Detail
- Hands-on learning experiences
Certification
- OSHA 10 Card
Languages
Spanish
Native/ Bilingual
Timeline
Back of House Team Member
Restaurants
01.2024 - 05.2024
Warehouse Associate
Warehouse work
05.2022 - 12.2023
Sales Associate
Zumiez
07.2021 - 10.2021
High School Diploma -
East Career Technical Academy
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