D'Angelo Alexander
Orange Park,FL
Summary
Seafood Order Writer at Whole Foods Market, experienced in seafood preparation and maintaining high-quality control standards. Excelled in enhancing customer satisfaction through exceptional service and communication. Skilled in training teams for peak performance, showcasing strong organization and data entry proficiency. Responsible for providing job workflow management and operations assistance to the seafood department. Successful in building strong relationships with teammates to accomplish excellent and quick service.
Overview
6
6
years of professional experience
Work History
Seafood Order Writer
Whole Foods Market
09.2023 - Current
- Replenishes products through proper buying procedures.
- Orders seafood products and maintains appropriate back stock levels.
- Monitors and acts upon open PO reports for both purchases and credits in an accurate and timely manner.
- Controls spoilage/shrink; achieves turn goals; participates in inventory.
- Completes spoilage, sampling, temperature, and sweep worksheets as required.
- Ensures orders for product are timely and accurate to monitor inventory turns.
- Oversees customer special order procedure.
- Analyzes and controls product transfers, waste, and spoilage.
- Supports leadership in conducting inventories.
- Maintains financial profitability by meeting and exceeding purchasing and sales targets.
- Separates, scans, and disposes of spoilage/shrink.
- Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
- Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
- Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
- Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
- Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
- Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
- Immediately reports safety hazards and violations.
- Performs other duties as assigned by store, regional, or national leadership.
- Performs other duties as assigned by store, regional, or national leadership.
Line Cook
Pub N Grub
01.2022 - 05.2023
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Changed and sanitized cutting boards and surfaces between tasks to avoid cross-contamination.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Line Cook
Old Chicago Pizza
01.2021 - 12.2021
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Monitored food quality and presentation to maintain high standards.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents.
Team Trainer
Freddy's Frozen Custard & Steakburgers
08.2019 - 12.2020
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Cross-trained existing employees to maximize team agility and performance.
- Taught new team members correct procedures for all areas of operations.
- Established and maintained quality control standards.
Education
High School Diploma -
Orange Park Highschool
Orange Park, FL05-2021
Skills
- Customer service
- Quality Control
- Communication
- Data entry proficiency
- Strong organization
- Seafood preparation
Timeline
Seafood Order Writer
Whole Foods Market
09.2023 - Current
Line Cook
Pub N Grub
01.2022 - 05.2023
Line Cook
Old Chicago Pizza
01.2021 - 12.2021
Team Trainer
Freddy's Frozen Custard & Steakburgers
08.2019 - 12.2020
High School Diploma -
Orange Park Highschool
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