Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Noa Sanchez

Austin,TX

Summary

As one of the main closing partners at Starbucks, I learned very quickly how to be quick, efficient with time, and extremely adaptable. Skilled in espresso machine operation and communication, being good at this job was consistently enhancing customer satisfaction and loyalty. Well versed in experiencing and managing high-volume orders with exceptional attention to detail and friendly demeanor, as well as staying clam and locked in during extreme rush hours while maintaining a cleanly and positive environment for the team.

Overview

4
4
years of professional experience

Work History

Barista

STARBUCKS COFFEE COMPANY
08.2022 - 01.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled the line and crowd with quick, adaptive movement.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Restaurant Waiter

Applebee's Grill + Bar
05.2021 - 06.2022
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Theatre Usher

Texas Movie Bistro
07.2021 - 08.2021
  • Greeted customers and provided friendly, knowledgeable service about movies, concession foods, and so on.
  • Delivered exceptional customer service by responding promptly to inquiries from guests about upcoming shows, or general information.
  • Aided in crowd control efforts, ensuring everyone stayed happy and well organized.
  • Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, vacuuming carpets, and removing trash after each showing.

Education

GED -

Merritt Island High
04.2021

Skills

  • Time management
  • Friendly and outgoing
  • Customer service experience
  • Attention to detail
  • Team player
  • Adaptive
  • Communication
  • Cash handling
  • Opening and closing duties
  • Cleanliness
  • Exceptional customer service
  • Order taking
  • Cash register operation
  • Espresso machine operation
  • Safe food handling
  • Beverage preparation
  • Excellent memory
  • Safe food handling practices
  • Food preparation
  • Menu memorization
  • POS system operation
  • Coffee machinery
  • Professional demeanor
  • Quality control
  • Performance improvement
  • Drink customization
  • Up-selling

Languages

German
Professional Working
Spanish
Limited Working
english
Native or Bilingual

Timeline

Barista

STARBUCKS COFFEE COMPANY
08.2022 - 01.2025

Theatre Usher

Texas Movie Bistro
07.2021 - 08.2021

Restaurant Waiter

Applebee's Grill + Bar
05.2021 - 06.2022

GED -

Merritt Island High

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Noa Sanchez