Summary
Overview
Work History
Education
Skills
Timeline
Generic

Noa Young

Woodside,NY

Summary

Dynamic and dedicated professional with extensive experience in customer service at Manducatis Rustica. Proven ability to enhance guest experiences through effective problem-solving and attention to detail. Recognized for fostering teamwork and maintaining cleanliness, ensuring a welcoming environment. Fast learner committed to delivering high-quality service in fast-paced settings.

Overview

8
8
years of professional experience

Work History

Restaurant Waiter

Pinch
06.2022 - 03.2025
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.

Babysitter

Home Based
04.2017 - 09.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.

Hostess Manager

Manducatis Rustica
05.2018 - 09.2019
  • Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.
  • Fostered a positive work atmosphere, promoting open communication between staff and management.
  • Contributed to overall restaurant success by proactively addressing operational challenges as they arose.
  • Mentored hostess team members, fostering professional growth and strong teamwork.

Education

Bachelor - Business Management

Brooklyn College
Brooklyn, NY

High School Diploma -

Robert F. Wagner
Queens, NY
06.2021

Skills

  • Customer service
  • Cleanliness
  • Service quality
  • Problem-solving
  • Time management
  • Fast learner
  • Attention to detail
  • Verbal and written communication
  • Schedule and calendar management
  • Event planning

Timeline

Restaurant Waiter

Pinch
06.2022 - 03.2025

Hostess Manager

Manducatis Rustica
05.2018 - 09.2019

Babysitter

Home Based
04.2017 - 09.2023

Bachelor - Business Management

Brooklyn College

High School Diploma -

Robert F. Wagner
Noa Young