Exceptional customer service to residents by addressing inquiries, resolving issues, and ensuring a positive living experience.
Handle and sort through mail and packages for residents, ensuring timely delivery and accurate distribution.
Mediate conflicts and facilitate resolutions between roommates, fostering a harmonious living environment and addressing concerns promptly.
Document and report any incidents or unusual occurrences on property, including maintenance issues, safety concerns, and resident disputes, ensuring thorough records are maintained.
Crew Member
AMC Theatres
Lake Buena Vista, FL
05.2023 - 02.2024
Delivered outstanding customer service by warmly greeting guests, addressing inquiries, and resolving concerns efficiently.
Operated cash registers and handled financial transactions, including processing ticket sales and concession purchases, accurately.
Prepare and cook food items, including deep frying and other cooking tasks, adhering to food safety standards and maintaining quality.
Assist in managing the concession stand, ensuring a timely and organized service experience for guests.
Lifeguard/Pool Attendant/Relief Coordinator
Walt Disney World Resort
Lake Buena Vista, FL
06.2021 - 02.2023
Provided first aid care to injured patrons before paramedics arrived on scene.
Monitored swimmers to ensure safety in the pool area.
Enforced all safety regulations and posted rules for patrons.
Performed emergency rescues when necessary.
Performed regular cleaning and maintenance of pool equipment.
Conducted daily pool maintenance, including testing and adjusting chemical levels.
First-tier management position as a relief coordinator overseeing the day-to-day operations.
Camp Counselor
Community Care Connections Inc.
Butler , PA
06.2016 - 01.2020
Camp counselor during summer operations, assisting children with and without special needs.
Assisted adult individuals with intellectual and physical disabilities in integrating into the community outside of summer months.
Education
High School Diploma -
Butler Area Senior High School
Butler, PA
06-2016
Some College (No Degree) - Sociology
University of Mount Union
Alliance, OH
Skills
Leadership skills, time management,organization, CPR and first aid Trained in direct support of the intellectually and physical disabled
Affiliations
High School Football, Basketball, Track and Field, and the Musicals.
Member of the Western Pennsylvania United Methodist conference youth ministry team. Local and International Mission Trips.
Member of the Beta Iota Chapter of the Sigma Nu Fraternity.
Accomplishments
Player/Student coach for a D3 National Championship football team.