Noah Barber
Charlotte,NC
Summary
Dynamic professional with a proven track record in customer service and inventory control, notably at Rent-A-Center NPS. Excelled in enhancing customer satisfaction, streamlining store operations, and leading teams to exceed sales goals. Skilled in problem-solving and multitasking, adept at fostering strong customer relations and improving operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Grocery Stocker
Wegmans
06.2014 - 11.2016
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
Delivery Driver
Rent-A-Center NPS
02.2017 - 06.2018
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Sales Manager's Assistant
Rent-A-Center NPS
06.2018 - 01.2024
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
Store Manager
Rent-A-Center NPS
01.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Education
High School Diploma - Diploma
Geneva High School
Geneva, NY06.2016
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Team leadership
- Outstanding communication skills
- Cash management
- Inventory control
- Team building and leadership
- Opening and closing procedures
- Bank and safe deposits
- Sales analysis
- Flexible schedule
Accomplishments
- The Assistant manager monthly award winning sales team at Rent-A-Center of the Region.
- Supervised team of 5 staff members.
Certification
Plaques
References
- Matthew Ohler ( District Manager Rent-A-Center) (315) 879-7241
- Ashley Bailey (Store Manager Rent-A-Center (803) 448-2232
- Brandon Armstrong (Credit Manager Rent-A-Center) (704) 575-6113
- Lorzeno Moya (Customer Account Representative) (786) 663-7048
Timeline
Store Manager
Rent-A-Center NPS
01.2024 - Current
Sales Manager's Assistant
Rent-A-Center NPS
06.2018 - 01.2024
Delivery Driver
Rent-A-Center NPS
02.2017 - 06.2018
Grocery Stocker
Wegmans
06.2014 - 11.2016
Plaques
High School Diploma - Diploma
Geneva High School
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