Noah Bell
Columbus,OH
Summary
Leasing professional with more than 5 years of experience in customer service; recognized for surpassing goals & planned performance, and rewarded with continuous advancement. A skilled team player with a strong background in fast-paced environments; working well independently or as a team to handle assignments and always ready to go beyond expectations.
Overview
7
7
years of professional experience
Work History
Leasing Professional
Morgan Properties
01.2022 - Current
- Increased lease renewals by building strong relationships with tenants and addressing their concerns promptly.
- Streamlined the leasing process for prospective residents, resulting in higher conversion rates.
- Collaborated with maintenance teams to resolve tenant issues quickly, ensuring high satisfaction levels.
- Provided personalized tours of the property showcasing the apartment homes features and amenities tailored to each prospect''s needs.
- Maintained detailed records of tenant interactions(memos) enabling effective communication across team members when addressing ongoing issues or requests.
- Improved resident retention rates by consistently providing exceptional customer service experiences at every interaction point.
- Monitored property appearance regularly, working with maintenance teams to address any issues promptly.
- Invited prospects to fill out application upon completion of property tour.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Manages Orkin work orders and scheduling for any Orkin needs the property may have.
- Manages garage wait list via word documents and reports from YARDI.
- Maintains coffee machine cleanliness and operation. Submitting any necessary work orders the machine may need.
- Outside marketing
- Shopping competition.
Claims Operational Lead
Adecco Staffing - Epiq Systems
05.2021 - Current
- Reviews documents processed by claim analysts to identify then advise correction of processing errors
- Monitors spreadsheets to keep current with updates pertaining to clients and the processing of claims; such as hourly, daily and monthly goals
- Develops then sends out performance and attendance reports
- Review payroll entries for approval.
Claims Analyst
Adecco Staffing - Epiq Systems
03.2021 - 05.2021
- Used confidential information to perform address research
- Utilized Microsoft Dynamics CRM to facilitate client requests and updates
- Uploaded documentation and reported to the corporate database system to facilitate smooth claims processing.
Underbody Technician
Adecco Staffing - Honda
11.2020 - 02.2021
- Used power tools and machinery required in the assembly of automobiles
- Reviewed instructional material to learn new procedures
- Cross-trained in multiple departments allowing for a comprehensive knowledge of automobile assembly.
Assistant General Manager
McDonald's
10.2019 - 11.2020
- Enforced performance metrics
- Oversaw floor production to ensure efficient operation of the restaurant
- Developed and made edits to employee work schedules
- Assisted in the hiring of new team members.
Front Desk Associate
Home2Suites
06.2019 - 11.2019
- Checked guests in and out from the hotel
- Ensured cash registers matched financial records
- Assisted in light housekeeping duties
- Collaborated with the Sales Manager to promote hotel sales.
Floor Manager
McDonald's
06.2018 - 10.2019
- Oversaw floor production to ensure efficient operation of the restaurant while performing standard crew member duties
- Developed and made edits to employee work schedules.
Crew Member
McDonald's
06.2017 - 06.2018
- Provided exceptional service to restaurant guests
- Took orders at the drive-thru window
- Performed standard activities in the preparation of food.
Skills
- Excellence in handling simultaneous activities
- Expert in general computer applications
- Adept in finding quick and efficient resolutions
- Comprehensive knowledge of management
- Telephone and Email Etiquette
- Fair Housing Policies
- Local Market Conditions
- Conflict resolution
- Professionalism
- Organizational skills
- Strong communication
- Relationship Building
Timeline
Leasing Professional
Morgan Properties
01.2022 - Current
Claims Operational Lead
Adecco Staffing - Epiq Systems
05.2021 - Current
Claims Analyst
Adecco Staffing - Epiq Systems
03.2021 - 05.2021
Underbody Technician
Adecco Staffing - Honda
11.2020 - 02.2021
Assistant General Manager
McDonald's
10.2019 - 11.2020
Front Desk Associate
Home2Suites
06.2019 - 11.2019
Floor Manager
McDonald's
06.2018 - 10.2019
Crew Member
McDonald's
06.2017 - 06.2018
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