Dedicated and hardworking professional with a strong work ethic and a commitment to excellence in every role. As a Shift Leader at Smoothie King, led teams, managed daily operations, and ensured top-tier customer service. Developed strong communication, multitasking, and problem-solving skills as a Waiter at a seafood restaurant, always going above and beyond to provide exceptional dining experiences. Gained hands-on experience and physical endurance as a Laborer for a landscaping group, demonstrating reliability and attention to detail in every task. No matter the job, I always put in my full effort, stay motivated, and strive to exceed expectations.
As a waiter at a Harbor Seafood, I would:
• Provided excellent customer service by greeting guests, taking orders, and ensuring a positive dining experience.
• Delivered food and beverages promptly while maintaining accuracy and presentation standards.
• Explained menu items, including seafood specialties, preparation methods, and allergen information.
• Handled customer inquiries, special requests, and resolved any issues professionally.
• Managed multiple tables efficiently during peak hours in a fast-paced environment.
• Processed payments, handled cash, and operated POS systems accurately.
• Maintained a clean and organized dining area to uphold restaurant health and safety standards.
• Collaborated with kitchen staff and fellow servers to ensure seamless service and guest satisfaction.
As shift leader at Smoothie King, I would:
• Supervise daily operations to ensure efficiency and excellent customer service.
• Train and mentor team members to maintain high standards of performance and product quality.
• Manage cash handling, reconcile registers, and ensure accurate financial transactions.
• Maintain inventory levels, restock supplies, and minimize waste to maximize profitability.
• Resolve customer concerns promptly to enhance satisfaction and brand loyalty.
• Uphold health and safety standards to ensure a clean and compliant work environment.
• Delegate tasks effectively to optimize workflow and meet business demands.
As a laborer for a landscaping group, I would:
• Assisted in the installation and maintenance of lawns, gardens, and outdoor spaces.
• Operated landscaping equipment such as mowers, trimmers, and leaf blowers safely and efficiently.
• Planted trees, shrubs, and flowers according to design plans and seasonal requirements.
• Performed routine lawn care tasks, including mulching, weeding, fertilizing, and watering.
• Loaded and unloaded materials, ensuring proper handling and organization.
• Worked collaboratively with team members to complete projects on time and to client satisfaction.
• Maintained a clean and safe work environment by following proper safety protocols.