Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Noah Bishop

Birmingham,AL

Summary

  • Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Highly organized in managing complex projects with multiple deadlines.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
  • Certified Atlasssian SME with years of experience creating, managing, and running projects in Jira and Confluence.

Overview

2
2
years of professional experience

Work History

Scrum Master

Nymbus
07.2023 - Current
  • Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
  • Maintained up-to-date project documentation, enabling clear communication and transparency among stakeholders.
  • Implemented and organized Jira and Confluence at a departmental level.

Scrum Master

KeySys
10.2022 - 07.2023
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
  • Managed product backlog and supported Scrum framework for bi-weekly sprint releases.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
  • Worked effectively with multiple Scrum teams.
  • Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.

Support Analyst

KeySys
07.2022 - 10.2022
  • Answered customer support inquiries via specialized ticket tracking platforms.
  • Managed service follow-up communications, confirming satisfactory resolution of customers' service requests via email and phone.
  • Monitored helpdesk and responded to incoming tickets to address support needs.
  • Supported users with software, hardware and network issues.
  • Signed and renewed multiple statements of work through customer collaboration.

Assistant Head Coach

Hoover High School Lacrosse
12.2022 - Current
  • Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
  • Organized practice sessions, exercise and conditioning to improve player performance.
  • Led and motivated lacrosse team members to new heights of athleticism, gameplay and sportsmanship.

Education

Bachelor of Arts - Pre-Dental

University of Mississippi
University, MS
05.2021

Skills

  • Atlassian - Jira/Confluence
  • Scrum Processes
  • Agile Best Practices
  • Project Management
  • Microsoft Excel
  • Power BI

Accomplishments

  • Graduated Cum Laude from the University of Mississippi
  • Supervised and led a team of 6 staff members.
  • Scrum Master of 3 teams simultaneously.
  • Achieved organization and efficiency by introducing and standardizing Atlassian software for development and project management tasks.

Timeline

Scrum Master

Nymbus
07.2023 - Current

Assistant Head Coach

Hoover High School Lacrosse
12.2022 - Current

Scrum Master

KeySys
10.2022 - 07.2023

Support Analyst

KeySys
07.2022 - 10.2022

Bachelor of Arts - Pre-Dental

University of Mississippi

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Noah Bishop