Noah Blanchard
Charleston,SC
Summary
Dynamic Restaurant Manager with a proven track record at Six Mile Eats, excelling in customer engagement and inventory control. Passionate about enhancing guest experiences, I implemented feedback-driven improvements that elevated service quality. Skilled in POS operations and adept at fostering team collaboration, I consistently ensured operational efficiency and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Restaurant Manager
Six Mile Eats
04.2021 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reconciled cash and credit card transactions to maintain accurate records.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
Restaurant Manager
Ladles Soups
04.2015 - 04.2021
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Sales Associate /Stock Room Associate
Pier One Imports
06.2013 - 04.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Bachelor of Arts - Advertising And Mass Communications
University of South Carolina
Columbia, SCSkills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Point of sale (POS) system operation
- Passion for customer satisfaction
- Customer-oriented
- Organization and prioritization
- Food service background
- Adaptable
- Customer loyalty
Timeline
Restaurant Manager
Six Mile Eats
04.2021 - Current
Restaurant Manager
Ladles Soups
04.2015 - 04.2021
Sales Associate /Stock Room Associate
Pier One Imports
06.2013 - 04.2015
Bachelor of Arts - Advertising And Mass Communications
University of South Carolina
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