Summary
Overview
Work History
Education
Skills
Timeline
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Noah Boyle

Noah Boyle

Irwin,PA

Summary

Accomplished leader with a proven track record at Giant Eagle, enhancing team efficiency and customer satisfaction through strategic planning and process improvement. Excelled in staff development and inventory control, boosting operational quality. Skilled in coaching and continuous improvements, consistently achieving and surpassing sales targets. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Senior Night Leader

Giant Eagle
10.2023 - Current
  • Maintained team flexibility and embraced change to adapt within dynamic markets.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Led team by answering complex customer questions and mentoring personnel one-on-one.
  • Trained employees on [Product or Service] and assigned duties.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated customer needs and feedback to drive product and service improvements.

Grocery Manager

Giant Eagle
05.2022 - 10.2023
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Orchestrated performance-oriented environment by closely supporting team members.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Performed key tasks to promote inviting grocery store appearance.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Reported issues to higher management with great detail.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.

Night Manager

Giant Eagle
06.2021 - 05.2022
  • Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
  • Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
  • Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
  • Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
  • Created nightly shift task lists to assign duties to each employee.
  • Maintained accurate delivery, sales and inventory records for good stock management.
  • Conducted nightly inventory management procedures to track sales and stock levels.
  • Assessed and adjusted staffing levels to meet operational demands.
  • Built constructive working relationships to aid staff loyalty, motivation and productivity.
  • Trained and mentored new and existing staff to achieve best practices.
  • Established team priorities, maintained schedules and monitored performance.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Retail Clerk

Giant Eagle
05.2018 - 06.2021
  • Answered questions about store policies and addressed customer concerns.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Assisted customers with prompt and polite support in-person and via telephone.

Education

High School Diploma -

Kiski Area High School
Vandergrift, PA
05.2020

Skills

  • Line Management
  • Recruitment and hiring
  • Incidents management
  • Process Improvement
  • Continuous improvements
  • Coaching abilities
  • Staff Management
  • Schedule development
  • Inventory Control
  • Strategic Planning
  • Staff Development
  • Staff Discipline
  • Training and mentoring
  • Goal-Oriented
  • Employee Motivation
  • Priority management
  • Processes and procedures

Timeline

Senior Night Leader

Giant Eagle
10.2023 - Current

Grocery Manager

Giant Eagle
05.2022 - 10.2023

Night Manager

Giant Eagle
06.2021 - 05.2022

Retail Clerk

Giant Eagle
05.2018 - 06.2021

High School Diploma -

Kiski Area High School

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Noah Boyle