Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Noah Breon

Vero Beach,FL

Summary

At Publix, I excelled in a high-volume customer service role, mastering money handling and training staff. That allowed us to ensure policy compliance and enhanced team efficiency and security. My adeptness at complaint resolution and team coordination underscores my problem-solving skills, significantly contributing to a positive customer experience.

Overview

5
5
years of professional experience

Work History

Customer Service Staff

Publix
07.2019 - Current
  • Managed high call volume while maintaining a professional demeanor, ensuring timely assistance for all customers.
  • Trained new hires on company procedures and best practices for handling day-to-day operations efficiently and effectively.
  • Ensured strict adherence to organizational policies regarding privacy, security, and overall customer safety during all transactions including Western Union, money orders, and potential scam or criminal transactions.
  • Retained customers through exceptional problem-solving skills, demonstrating genuine care for their concerns.
  • Monitored cash drawers in multiple checkout stations and opened/closed the cash office using the in-store accounting system.

Education

High School Diploma -

Vero Beach High School
Vero Beach, FL
05-2019

Skills

  • Customer Focus
  • Complaint Handling
  • Money handling abilities
  • Team Coordination
  • Staff Training
  • Technical Support
  • Problem-solving abilities

Accomplishments

  • Regularly supervised a team of approximately a dozen staff members.
  • Monetary Transactions - Handled cash, check, card, and lottery transactions with a high-level of accuracy.

Interests

  • Video Gaming
  • Participates in men's league softball
  • Music
  • Dungeon's and Dragon's
  • Running

Timeline

Customer Service Staff

Publix
07.2019 - Current

High School Diploma -

Vero Beach High School

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Noah Breon