Noah Brown
Sacramento,CA
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Comcast, Xfinity
Sacramento, CA
10.2022 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
Sales Representative
Best Buy
Sacramento, CA
01.2017 - 06.2020
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Organized client visits, presentations, product demonstrations and trade shows.
- Provided technical support for customers using the company's products or services.
- Researched competitors' products, prices, and sales techniques.
Education
Software Engineer
Cosumnes River College
Sacramento, CASkills
- Store Organization
- Operations Oversight
- Stock management
- Business Development
- Department Oversight
- Records Management
- Customer Relations
- Team Management
- Sales Techniques
- Performance Evaluations
- Sales Strategies
- Hiring and Training
- Billing
- Mentoring and Coaching
- Scheduling Coordination
- Attention to Detail
- Customer Service Management
- Employee Scheduling
- Employee Coaching
- Order Management
- Store operations
- Problem-Solving
- Operations
- Flexible Schedule
Timeline
Assistant Store Manager
Comcast, Xfinity
10.2022 - Current
Sales Representative
Best Buy
01.2017 - 06.2020
Software Engineer
Cosumnes River College
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