Summary
Overview
Work History
Education
Skills
Certification
Additionalinformation
References
Timeline
Generic

Noah Bryan

Merritt Island,USA

Summary

Experienced professional with a strong background in technology-related roles. Proficient in Quality Assurance, Technical and Proposal writing, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Quality Control/Lead Technical Writer

Clarity Consultants
Campbell, CA
10.2024 - Current
  • Composed and maintained user manuals, product specifications, installation instructions, quick reference guides, troubleshooting procedures and other related materials.
  • Gathered information from subject matter experts to create technical documentation.
  • Collaborated with internal teams to develop processes and procedures for manufacturing operations.
  • Developed and implemented safety policies and procedures in compliance with OSHA regulations.

Team Coach

Equine Olympic Games
01.2018 - Current
  • Readied team to compete in competitions and other special events using PATH certified equine training techniques and special Olympics approved course requirements and strategies
  • Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition
  • Maintained safety of training, individual exercises, and equipment usage to avoid sports injuries and damage to facility
  • Built strong media and community relationships through positive interaction and communication through social media management

Technical Writer/ Jr. Project Manager

Sterling Computers
North Sioux City, SD
06.2020 - 07.2024
  • Spearheaded 30% of proposal response teams, successfully navigating the complexities of major government-wide acquisition contracts (GWACs), including CIO-CS, SEWP V and VI, and ADMC-3, enhancing the company's competitive position in federal markets.
  • Led the documentation and onboarding processes for various SLED contracts, including NASPO ValuePoint, NCPA, and OMNIA Partners, significantly contributing to expanded SLED engagement.
  • Collaborated closely with interdisciplinary teams to research and develop comprehensive technical materials that align with strategic bids on GSA, GSA Cisco BPA, and 2GIT BPA contracts.
  • Authored clear and detailed content across multiple domains, such as Digital Workspace, Modern Infrastructure, and Cybersecurity, ensuring technical accuracy and adherence to proposal requirements.
  • Designed and implemented effective documentation strategies for Managed Services offerings, including IT as a Service and Help Desk as a Service, facilitating smoother contract executions and client onboarding.
  • Alongside, Sr. Project Managers, I developed training and procedural documentation for Client and Warehouse Services, such as Chromebook Enrollment, Asset Tagging, and Laser Engraving, which streamlined service delivery and enhanced customer satisfaction.
  • Maintained PM reporting and SOW creation for each project.
  • Played a key role in the project planning and writing of technical proposals that secured lucrative contracts, fostering robust partnerships, and bolstering business growth.

Flex Engineer/ Sterling Office Coordinator

Sterling Computers
North Sioux City, SD
06.2020 - 11.2021
  • Communicated with interdisciplinary teams to facilitate development of large-scale bid and proposals for projects such as the Air force EITaaS IT Architecture re-design
  • Maintained all partner level certifications with our major industry partners (Dell, VMware, Cisco, Redhat, Extreme Network ect.) at the Systems Engineer level, and certified expert level
  • Evaluated partner company product designs and manufacturing requirements to determine best IT solutions for any given project
  • Maintained accurate and updated files for IT package overview and technical documents
  • Worked with internal team to obtain in-depth understanding of products
  • Managed the Florida office, lead security compliance, safety reporting, and all internal audits for the Florida office

Grant Writer

Walk On Water Equine Therapy
Merritt Island, FL
01.2019 - 01.2021
  • Managed program operations and provided strategic leadership for all workers
  • Minimized financial risk by establishing and maintaining best financial practices
  • Increased business revenue through proactive management of relationships and sales strategies
  • Oversaw completion of productivity goals and educated employees on established company processes
  • Managed programs from initial concept to completion
  • Designed and implemented standard operating procedures in various departments for optimal efficiency
  • Coordinated planning and program development between news teams and other programming staff
  • Planned and conducted staff meetings to brainstorm new ideas and deliver program and milestone updates
  • Proposed and developed new programming ideas and special features to drive audience engagement
  • Increased 'clock in' program effectiveness by implementing strategic operational improvements via employee management software and apps
  • Wrote various grants and grant applications totaling over $100,000 of non-profit grants awarded to my program
  • Created various safety and operational manuals for effective business progression and developed all job descriptions for current and future employees
  • Conducted one on one patient intakes, using effective communication to build rapport with clients and maintain effective relationships to encourage patient retention

Leasing Agent

The Retreat At Orlando
Orlando, Florida
10.2018 - 12.2019
  • Maintained accurate records of all correspondence with and from tenants
  • Coordinated general maintenance and major repairs to keep facilities operational and attractive
  • Oversaw daily operations, maintenance, and administration of various properties
  • Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features
  • Conducted background checks on applicants
  • Implemented business strategies to maximize tenant satisfaction and reduce vacancies
  • Encouraged prospective tenants to fill out applications
  • Promoted the property to businesses in the local area through marketing collateral, phone calls and email messages
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems
  • Inspected property twice a day, took pictures and wrote reports regarding findings for submission to general manager

Foreign Relations Representative

Sister Cities International
01.2018 - 12.2018
  • Conducted outreach to local community leaders and progressive organizations and assisted with local and regional on-site events
  • Taught in local schools as a part of the community outreach program
  • Implemented, maintained and verified compliance to various international quality standards and administered training on standards

DaVinci Aerospace Engineering Advisory Board, Board Member

StangSat Design Team, NASA
01.2015 - 01.2018
  • Reviewed operational activities for results purposes to better determine which strategies were working and which ones required improvements
  • Reported engineering course effectiveness to PLTW board members from local engineering firms, and presented teaching methods and strategies used to instruct 30 Aerospace Engineering Academy students
  • Developed and maintained successful relationships with industry leaders through interaction with PLTW board, and acquired scholarships from related companies for all students involved with the program
  • Led startup and opening of proposed business and provided business development, creation of operational procedures and workflow planning to compete in the Junior Achievement Blast Off Challenge
  • Worked with NASA StangSat program, soldering, 3D modeling, Testing, and building a CubeSat that measured the vibrations of takeoff during a launch in October 2018
  • Designed and built competition Robots under the VEX robotics competition teams and guidelines
  • Lead robotics team under PLTW academy board and taught 24 students over two semesters the uses of robot C coding language

Library Assistant

Brevard County Schools
01.2015 - 01.2018
  • Oversaw the check-in and check-out process of library books and materials at the circulation desk
  • Provided assistance to patrons in regards to the library's computer system and gave instructions for logging onto the Internet
  • Processed payments for overdue library materials
  • Supervised inventories for books, audio-visual materials and computer software, accurately processing all receipts
  • Ensured that all lending transactions were accurately recorded in library logs
  • Delivered accurate recordkeeping for all library inventory, including periodicals and books
  • Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors
  • Used library and scholarly databases to locate necessary information
  • Answered patrons' questions and assisted in finding materials requested
  • Developed strong understanding of cataloging books and other materials through various methods
  • Returned books to circulation by placing on proper shelves
  • Hired, trained and supervised 2 student employees each semester
  • Replaced worn labels and barcodes to keep materials in good physical condition

Dietary Aid

Solaris Healthcare
Merritt Island, FL
03.2017 - 09.2017
  • Assisted nurses with meal prep for approximately 150 daily meals, following strict sanitation and food handling guidelines
  • Helped patients with special needs eat meals with kindness and patience
  • Educated employees by serving as nutrition resource to departmental and healthcare staff to enhance nutritional services
  • Collaborated extensively with interdisciplinary care team to meet nutritional needs of each resident
  • Reviewed records and assessed nutritional condition of at-risk residents by recognizing unplanned weight changes and other issues
  • Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals
  • Coordinated nutritional care with other healthcare team members and managed care actions related to diet management
  • Maintained up-to-date knowledge on latest research and trends through extended education and professional development courses

Quality Control

Mainstream Engineering Corp
Rockledge, FL
03.2016 - 08.2016
  • Compared samples from assembly line to standard measurements within 12 thousands of an inch and specified by performing detailed measurements and tests
  • Assisted with correcting QC manuals and techniques to conform to OCIA standards, and conducted hourly visual and dimensional inspections on manufactured parts in order to eliminate errors
  • Noted results and entered data into Excel and Autodesk Inventor to track and assess trends
  • Produced thorough reports detailing findings and proposed recommendations in order to avoid wasting materials
  • Conducted daily titration tests on product samples and recorded results
  • Generated performance reports to outline quality management effectiveness and achieve goals, and monitored daily performance of production team to identify and address issues affecting quality product output
  • Operated a ruby calibrated CMM machine to ensure manufactured parts for a nuclear submarine were within expected dimensional constraints

Education

Bachelor of Science - Mechanical Engineering

University of Central Florida, Burnett Honors College
Orlando, Florida

AA -

Eastern Florida State College
Cocoa, Florida

Skills

  • Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Technical Writing
  • External Team Collaboration
  • Staff Training Initiatives
  • Quality assurance experience
  • Team building
  • Business Management
  • Organizational leadership
  • Database management
  • Communications
  • Issue Mediation Proficiency
  • Proposal Writing
  • Administrative Support
  • Six Sigma Methodologies
  • ISO Standards
  • Reporting and analysis
  • OSHA Compliance
  • Agile Methodologies

Certification

  • Palo Alto Networks Accredited Systems Engineer
  • Extreme Networks - EDS Security and Access Control
  • Extreme Networks - Extreme Certified Specialist
  • Extreme Networks - Extreme Sales Specialist
  • DoD Controlled Unclassified Information (CUI) Certified Handler
  • Certified in AutoDesk Inventor

Additionalinformation

UCF Honors Designation 2018-Present, Florida Bright Futures Top Academic Scholar 2018-Present, EFSC Presidents List (Four Semesters) 2017-2018, Fredrick W. and Grace P. Brecht Scholarship 2018-2019, Phi Theta Kappa Honor Society 2017-Present, HAS Pegasus Scholarship 2018-Present, Served as team leader for engineering design team of four. Built fully functional robot with the ability to navigate a maze., Served as team captain for PLTW Engineering Design Team. Aided in the design and Fabrication of a functional Ion thruster for upper atmosphere.

References

References available upon request.

Timeline

Quality Control/Lead Technical Writer

Clarity Consultants
10.2024 - Current

Technical Writer/ Jr. Project Manager

Sterling Computers
06.2020 - 07.2024

Flex Engineer/ Sterling Office Coordinator

Sterling Computers
06.2020 - 11.2021

Grant Writer

Walk On Water Equine Therapy
01.2019 - 01.2021

Leasing Agent

The Retreat At Orlando
10.2018 - 12.2019

Team Coach

Equine Olympic Games
01.2018 - Current

Foreign Relations Representative

Sister Cities International
01.2018 - 12.2018

Dietary Aid

Solaris Healthcare
03.2017 - 09.2017

Quality Control

Mainstream Engineering Corp
03.2016 - 08.2016

DaVinci Aerospace Engineering Advisory Board, Board Member

StangSat Design Team, NASA
01.2015 - 01.2018

Library Assistant

Brevard County Schools
01.2015 - 01.2018

Bachelor of Science - Mechanical Engineering

University of Central Florida, Burnett Honors College

AA -

Eastern Florida State College

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Noah Bryan