Summary
Overview
Work History
Education
Skills
Timeline
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Noah Burkhart

Sioux City,IA

Summary

Dynamic Logistics Team Lead with a proven track record at Fleet Farm, adept in freight negotiation and fostering team collaboration. Spearheaded technological advancements reducing order processing times significantly. Excelled in mentoring, enhancing customer satisfaction, and driving team efficiency. Showcases exceptional problem-solving and organizational skills, ensuring operational excellence and cost reduction.

Overview

4
4
years of professional experience

Work History

Logistics Team Lead

Fleet Farm
05.2024 - Current
  • Mentored junior team members in best practices related to logistical planning, execution, and reporting – ultimately contributing to their professional growth within the company.
  • Negotiated favorable shipping contracts with carriers, reducing transportation costs while maintaining service quality.
  • Reduced order processing time with the introduction of a new picking and packing system.
  • Spearheaded the adoption of new technology solutions for better tracking of shipments and real-time updates on delivery status.
  • Enhanced team communication, resulting in improved collaboration and faster problem resolution.
  • Acted as a liaison between logistics personnel and external partners, such as vendors, carriers, and regulatory agencies – fostering strong relationships that contributed to the overall success of the company.

Assistant Machine Operator

Wells Blue Bunny
03.2023 - 05.2024
  • Boosted teamwork among colleagues by actively assisting fellow operators when needed, fostering a collaborative environment focused on shared success.
  • Collaborated with team members to maintain a safe and efficient work environment, adhering to safety protocols and company policies.
  • Aided supervisors in reducing waste materials by properly disposing of scrap material according to company guidelines.
  • Streamlined workflow processes by organizing workspace and tools for maximum efficiency during shift changes.
  • Reduced downtime by performing regular preventative maintenance on machinery and equipment.

Customer Service Lead

Fleet Farm
11.2020 - 05.2023
  • Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
  • Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.
  • Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.

Education

East High School
Sioux City, IA
05.2022

Skills

  • Warehouse Management
  • Logistics Planning
  • Demand forecasting
  • Freight Negotiation
  • Food preparation
  • Time management
  • Customer service and satisfaction
  • Team leading and managing
  • Problem-Solving
  • Multitasking
  • Critical Thinking
  • Organizational Skills
  • Team Collaboration

Timeline

Logistics Team Lead

Fleet Farm
05.2024 - Current

Assistant Machine Operator

Wells Blue Bunny
03.2023 - 05.2024

Customer Service Lead

Fleet Farm
11.2020 - 05.2023

East High School

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Noah Burkhart