Noah Carpenter

Warehouse Supervisor/IT Technician/Returns Specialist

MobilEssentials

06.2016 - 04.2023

Formulated plans for improving procedures, training and processes.
Calibrated, maintained and operated equipment for maximum performance.
Checked in product coming in and out of the warehouse
Investigated system issues and implemented resolutions to reduce downtime.
Maintained authoritative knowledge through continued education and ongoing training.
Monitored employee tasks to gauge business functions and inefficiencies.
Recommended technology upgrades to improve the business.
Troubleshot systems comprised of security alarms and Internet connectivity.
Assessed business requirements to create focused solutions.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Improved safety procedures to create safe working conditions for workers.
Maintained professional demeanor by staying calm when addressing unhappy or angry employees.
Established team priorities, maintained schedules and monitored performance.
Assisted in organizing and overseeing assignments to drive operational excellence.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Lead a team of 15 people in the warehouse.
Authorized time punches and sent them to the Accounting team.
Trouble shot and fixed down computers in the office.