Noah Cook

• Enforced laws and regulations within parks for campgrounds, trails, nature preserves and roadways.
• Educated visitors on area wildlife and regional history during tours.
• Administered first aid to visitors suffering from falls and minor injuries and contacted paramedics for hospital transport in serious cases.
• Directed incoming and outgoing traffic during special events and identified available parking areas for drivers.
• Help setup/break down different styled layouts for indoor shelters requested by customers.
• Trained new park rangers and team members in all operations and policies while offering mentorship and assistance with duties.
• Led search and rescue teams to locate stranded visitors immediately to promote positive outcomes.
• Inspect playgrounds assigned weekly, making sure equipment is up to date and filling out safety questionnaires.
• Educated visitors on area wildlife and regional history during tours and presentations.

• Performed event coordination for larger parties and gatherings.
• Greeted and directed guests at private events and explained seating arrangements to keep tables organized.
• Improved future events by evaluating successes and failures of previous private and corporate gatherings.
• Directed team to set up and keep banquet space clean and presentable for guests.
• Designed as well as Implemented new programs for seniors within Assisted Living and Memory Care residents.
• Transported and gathered residents from their homes to different events.
• Implemented event protocols to maintain safety and security of all attendees.
• Set up event facilities and equipment, cleaned areas, and organized supplies.

• Displayed sensitivity to cultural and linguistic needs of clients and families served.
• Encouraged patients to discuss experiences in group and individual settings.
• Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
• Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
• Observed and monitored client behavior and responses to treatment.
• Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Worked closely with shift manager to solve problems and handle customer concerns.
• Replaced merchandise stock throughout check-out lines and end-cap displays.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Used in-store system to locate inventory and place special orders for customers.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Operated and trained in multiple positions, such as Guest Services, Cart Attendant, Self-Check Out, Cashier, Electronics, and Stocking.