Summary
Overview
Work History
Education
Skills
Software
I play Piano, & Violin!
Timeline
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Noah Cox

White Lake,US

Summary

I love interacting with people and live off new friendly experiences. Very fast leaner and excellent problem solver. I'm also very calm under pressure and can thrive in chaos.

Overview

4
4
years of professional experience

Work History

Agency Resolutions

United Wholesale Mortgage
04.2023 - 02.2024
  • Fixed issues with loans post-closed to ensure proper insurance of assets.
  • Obtained information/signatures from difficult clients professionally, efficiently, & accurately.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Barista

Scooter's Coffee
12.2022 - Current
  • Developed the ability to remember customer names and address them by name
  • Continued to broaden my understanding of coffee styles and varieties
  • Prioritized drink requests while managing interruptions
  • Cleaned the counters, machines, utensils, and seating areas every day
  • Made product recommendations based on a thorough understanding of each customer's needs and preferences
  • Kept up with my attendance and punctuality on a regular basis
  • Taught new products to coworkers and customers
  • With quick, efficient service, I was able to keep the line and crowd under control.

Sales Associate

Intimate Ideas
06.2022 - 11.2022
  • Used upselling techniques and offered product and service consultations
  • Sold a variety of products by explaining their unique features and instructing customers on how to use them properly
  • Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions
  • Negotiated and closed deals with minimal supervision
  • Customers received merchandise recommendations based on their needs and preferences
  • Prepared cash deposits up to $2000 with no discrepancies
  • Opened and closed store alone.

Associate

Potbelly
08.2021 - 04.2022
  • Worked every station such as Cashier, Food, Meat Slicer, Stock, Cleaning, Dining Room, and Etc
  • Proficient with Cash, Numbers, and Excel
  • Was able to provide services quickly and with a high level of accuracy
  • Provided prompt, courteous, and friendly service to customers
  • Oversaw work and guest areas to ensure that they were clean, tidy, and properly sanitized in accordance with established procedures.

Camp Guide

Highland State Recreation Area Group Camping Area
06.2020 - 08.2021
  • Provided visitors with information such as facility details of interest, rules, policies, and promotional events
  • Promoted visitor safety and reduced liability risks by monitoring recreation areas and enforcing rules and safety policies
  • Resolved guest issues by determining the source of the complaint and working with the supervisor to develop a corrective action plan
  • Directed Campers to their sites and performed safety checks, cleaned sites, and procured restock for Tents
  • Identified the wants and needs of visitors and created games and attractions to make them more enjoyable
  • Helped build the tent sites before opening.

Education

High School -

Walled Lake Northern High
Commerce Charter Township, MI
01.2021

Skills

  • Team Building
  • Customer Service
  • Safety Compliance
  • Customer Assistance
  • Equipment Repair
  • Active Listener
  • New Hire Training
  • Engaging personality
  • Calm Under Pressure
  • Friendly and Outgoing
  • Strong Leadership Capability
  • Conflict Resolution
  • Speedy and Efficient
  • Attention to Detail
  • Workstation Maintenance
  • Table Bussing
  • POS System Operation
  • Strong Problem Solver

Software

I am somewhat familiar with Excel, & Adobe PS

Very familiar with outlook

I play Piano, & Violin!

Not the greatest player but it's a good way to pass the time :)

Timeline

Agency Resolutions

United Wholesale Mortgage
04.2023 - 02.2024

Barista

Scooter's Coffee
12.2022 - Current

Sales Associate

Intimate Ideas
06.2022 - 11.2022

Associate

Potbelly
08.2021 - 04.2022

Camp Guide

Highland State Recreation Area Group Camping Area
06.2020 - 08.2021

High School -

Walled Lake Northern High

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Noah Cox