Noah Cruz
Customer Service Professional
1114 E 232nd ST, Bronx,New York
Summary
Friendly and results-driven professional with a proven track record of exceeding customer service expectations across diverse industries. Skilled in resolving issues with composure, clear communication, and effective solutions. Seeking to contribute to a dynamic organization that values growth, adaptability, and continuous learning.
Overview
14
14
years of professional experience
2
2
Languages
Work History
Junk Removal and Moving Specialist
College Hunks Hauling Junk & Moving
04.2025 - Current
- Provide efficient, customer-focused junk removal and moving services, ensuring customer satisfaction through safe and careful handling of items.
- Operate company vehicles and follow safety protocols while transporting and disposing of items at designated locations.
- Assist with packing, loading, and unloading, while maintaining a clean and organized workspace to meet daily service goals.
Food and Beverage Service Associate
Tica's Tacos
06.2022 - Current
- Provide high-volume customer service at outdoor festivals, serving 1000+ guests daily and handling payments with POS systems.
- Prepare food and beverages to safety standards while maintaining cleanliness and restocking inventory during peak hours.
- Work closely with team members to streamline operations and deliver a positive, efficient guest experience.
Junk Removal Specialist / Trainer
1-800-Got-Junk?
02.2023 - 04.2025
- Provided efficient, professional junk removal services, ensuring timely completion of jobs.
- Operated company vehicles and followed safety protocols while transporting and disposing of items at designated locations.
- Collaborated with team members to maintain a clean, organized work environment and meet service goals.
- Trained and mentored new employees on junk removal procedures, safety standards, and customer service practices to ensure high-quality performance.
Food Runner
Rowhouse
10.2018 - 08.2019
- Collaborated with servers to ensure efficient service by assisting with table setup, beverage refills, and prompt food delivery.
- Maintained order accuracy, clean dining areas, and high standards of presentation to enhance guest experience.
Bar Back
INSA
07.2018 - 06.2019
- Maintained efficient bar operations by restocking glasses, garnishes, condiments, and drink station supplies, ensuring smooth service and customer satisfaction.
- Supported front-of-house staff by assisting with order processing, payments, and inventory management to ensure well-stocked and organized work areas.
Front Desk Agent/ Hotel Night Auditor
The Bowery House
04.2016 - 07.2018
- Handled nightly audits, balanced accounts, and processed guest charges and billing to ensure accurate, up-to-date bookkeeping.
- Delivered exceptional guest service by managing check-ins, addressing complaints, coordinating with departments, and providing information on hotel policies and amenities.
Front Desk
CrossFit 212
05.2011 - 08.2015
- Managed daily front desk operations, including member check-ins, scheduling, customer inquiries, and point-of-sale transactions.
- Provided exceptional customer service, supported gym events, and helped maintain a clean, welcoming environment for members.
Education
CUNY Lehman College
Bronx, NYHigh School Diploma -
Miami Dade Public Schools
Miami-Dade County, Florida 05.2001 -
Skills
- Strong verbal and written communication skills
- Exceptional client relationship management
- Proven ability to multitask efficiently
- Adaptable with flexible scheduling
- Advanced proficiency in Microsoft Office Suite
- Skilled in using Point-of-Sale (POS) systems
Timeline
Junk Removal and Moving Specialist
College Hunks Hauling Junk & Moving
04.2025 - Current
Junk Removal Specialist / Trainer
1-800-Got-Junk?
02.2023 - 04.2025
Food and Beverage Service Associate
Tica's Tacos
06.2022 - Current
Food Runner
Rowhouse
10.2018 - 08.2019
Bar Back
INSA
07.2018 - 06.2019
Front Desk Agent/ Hotel Night Auditor
The Bowery House
04.2016 - 07.2018
Front Desk
CrossFit 212
05.2011 - 08.2015
High School Diploma -
Miami Dade Public Schools
05.2001 -
CUNY Lehman College
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