Noah Cussins
Mabton,WA
Summary
Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology.
Overview
2
2
years of professional experience
Work History
Handyman Helper
David Grow
06.2023 - Current
- Assisted in painting interior/exterior surfaces for a refreshed appearance that exceeded client expectations.
- Collaborated on landscaping projects that resulted in improved curb appeal.
- Conducted thorough clean-up processes after each project, ensuring client satisfaction and a polished final product.
- Performed basic landscaping tasks, such as mowing, snow plowing, gardening, pulling weeds, and watering lawns.
- Operated variety of power tools and hand tools.
Firefighter
Yakima County Fire District No. 5
04.2023 - Current
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Assisted in wildfire suppression efforts by coordinating with local, state, and federal agencies to establish containment lines and protect threatened structures.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Evaluated areas after containing fires to identify and suppress hot spots.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Operated hoses, pumps, ladders and other firefighting equipment.
Janitor
Sunnyside Christian High School
08.2022 - 06.2024
- Improved facility cleanliness by performing daily maintenance tasks such as sweeping, mopping, and vacuuming.
- Enhanced building safety through regular inspection and repair of lights, doors, windows, and locks.
- Assisted in event setup and teardown, ensuring spaces were clean and ready for use before and after events.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Checked in and stocked inventory throughout facility.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
IT Support Specialist
Mabton School District
09.2023 - 12.2023
- Reduced downtime with effective troubleshooting and timely problem resolution.
- Managed hardware inventory, ensuring proper allocation of resources and prompt replacement of outdated equipment.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Loaded software, granted permissions, and configured hardware for new employees as part of onboarding process.
- Wrote and reviewed tickets to request maintenance to various types of equipment.
- Monitored systems in operation and quickly troubleshot errors.
Education
Associate of Applied Science - Information Technology And Communication Systems
Perry Technical Institute
Yakima, WA12.2025
Skills
- Desktop support
- Asset Management
- Ticketing system proficiency
- Printer troubleshooting
- Technical Troubleshooting
- AV Equipment Management
- System Maintenance
- Problem-Solving
- Time management abilities
- Analytical Thinking
Timeline
IT Support Specialist
Mabton School District
09.2023 - 12.2023
Handyman Helper
David Grow
06.2023 - Current
Firefighter
Yakima County Fire District No. 5
04.2023 - Current
Janitor
Sunnyside Christian High School
08.2022 - 06.2024
Associate of Applied Science - Information Technology And Communication Systems
Perry Technical Institute
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