Noah Fatica
Brandon,FL
Summary
Reliable professional known for exceptional attention to detail and safe driving practices. Expertise in inventory management and customer service contributes to seamless delivery operations and improved client satisfaction.
Overview
13
13
years of professional experience
Work History
Customer Service Delivery Driver
Kroger
02.2024 - Current
- Delivered grocery orders efficiently while adhering to safety and traffic regulations.
- Operated delivery vehicle, ensuring proper maintenance and cleanliness for optimal performance.
- Communicated effectively with customers regarding delivery times and special requests.
- Assisted in loading and unloading products to maximize delivery efficiency.
Store Merchandise Manager
Winn Dixie
03.2023 - 02.2024
- Managed inventory levels to ensure optimal stock availability and reduce shrinkage.
- Developed merchandising displays to enhance product visibility and drive customer engagement.
- Trained staff on effective product placement strategies to increase sales performance.
- Analyzed sales data to identify trends and adjust inventory accordingly for maximum profitability.
Inventory Control Specialist
Winn Dixie
10.2018 - 02.2023
- Managed inventory levels to prevent stockouts and overstock situations.
- Conducted regular cycle counts to ensure accuracy of inventory records.
- Utilized inventory management software for tracking and reporting purposes.
- Analyzed discrepancies in inventory data to identify root causes and implement solutions.
Receiving Specialist
Winn Dixie
03.2017 - 09.2018
- Coordinated receipt and inspection of incoming inventory to ensure quality standards.
- Managed organization of stock in receiving area for optimal accessibility and efficiency.
- Trained new team members on safety protocols and receiving procedures.
- Ensured proper documentation of all inbound shipments, maintaining accurate records for future reference and auditing purposes.
Customer Service Associate
Winn Dixie
09.2014 - 02.2017
- Resolved customer inquiries with effective problem-solving techniques to enhance satisfaction.
- Trained new team members on product knowledge and customer service protocols.
- Mentored junior associates in best practices for conflict resolution and customer engagement strategies.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Cashier
Winn Dixie
07.2013 - 08.2014
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained clean and organized checkout areas to enhance the shopping experience.
- Assisted in training new cashiers on policies and procedures, fostering a supportive environment.
Education
High School Diploma -
H. B. Plant High School
Tampa, FL06-2014
Skills
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Punctual and reliable
- Safe driving
- Loading and unloading
- Clean driving record
- Order picking and processing
- Stocking and inventory
- Equipment operation
Accomplishments
- Earned the rank of Eagle Scout in April of 2014
- Maintained consistent and on-time delivery record with 98% of all orders arriving on time or ahead of schedule
Timeline
Customer Service Delivery Driver
Kroger
02.2024 - Current
Store Merchandise Manager
Winn Dixie
03.2023 - 02.2024
Inventory Control Specialist
Winn Dixie
10.2018 - 02.2023
Receiving Specialist
Winn Dixie
03.2017 - 09.2018
Customer Service Associate
Winn Dixie
09.2014 - 02.2017
Cashier
Winn Dixie
07.2013 - 08.2014
High School Diploma -
H. B. Plant High School