NOAH GEOPFERT
Summary
As a dedicated professional with a strong foundation in retail and healthcare, I am driven by accountability and a commitment to fostering positive relationships. In the healthcare sector, I have developed key skills in patient-centered care, effective interdepartmental communication, and goal-oriented support, enabling me to contribute meaningfully to patient outcomes and enhance overall service quality.
Overview
6
6
years of professional experience
Work History
PBX Operator / HIMS Clerk
Valir Rehabilitation Hospital
05.2023 - Current
- Enhanced communication between departments by promptly transferring calls and providing accurate information.
- Oversaw patient medical records with a strong emphasis on confidentiality, security, and regulatory compliance, ensuring the highest standards of safety and accuracy.
- Fostered effective interdepartmental communication, enhancing patient care and satisfaction through collaborative teamwork and streamlined processes.
Store Associate / Shift Lead
Petsmart
12.2019 - 04.2023
- Demonstrated expertise in addressing the unique needs of pet owners, providing personalized solutions and exceptional customer service.
- Cultivated customer trust in pet-related products through effective support and product knowledge, enhancing overall customer satisfaction.
- Collaborated across all departments to enhance knowledge and leadership skills, enabling improved customer support and service delivery.
Loss Prevention
DD's Discounts
01.2019 - 11.2019
- Created comprehensive reports detailing incidents and their resolutions, supporting ongoing loss prevention efforts.
- Implemented loss prevention strategies, leading to a decrease in shrinkage and inventory discrepancies.
- Assisted in loss prevention efforts by monitoring customer activity and reporting suspicious behavior.
Grocery Associate
Green Acres Market
05.2018 - 01.2019
- Assisted shoppers in finding food and supplements required to meet their dietary and health expectations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Used in-store system to locate inventory and place special orders for customers.
Education
High School Diploma -
Harding Fine Arts Academy
05.2017
Skills
- Innovative Problem-Solving
- Leadership Aspirations
- Effective Communication
- Team Collaboration
- Proficient in Microsoft Office
- Financial Management
Accomplishments
- Selected as Employee of the Month at Valir Rehabilitation Hospital, recognizing exceptional contributions and dedication in a competitive environment with hundreds of employees.
- Recognized as Employee of the Month twice at Petsmart for outstanding performance and dedication to customer service.
- Only student to receive a perfect score on the final English essay project in senior year, demonstrating exceptional writing and analytical skills.
Volunteer Experience
- Beto O'Rourke for President 2020, March 2019 - November 2019
- Valir Rehabilitation Hospital, May 2012 - May 2014
Timeline
PBX Operator / HIMS Clerk
Valir Rehabilitation Hospital
05.2023 - Current
Store Associate / Shift Lead
Petsmart
12.2019 - 04.2023
Loss Prevention
DD's Discounts
01.2019 - 11.2019
Grocery Associate
Green Acres Market
05.2018 - 01.2019
High School Diploma -
Harding Fine Arts Academy
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