Dynamic Sales Associate with proven expertise in customer service and problem-solving, honed at Rue 21. Excelled in driving sales through exceptional service and persuasive selling, significantly enhancing customer satisfaction. Skilled in teamwork and time management, adept at fostering customer loyalty and building relationships. Achieves goals with a blend of excellent people skills and reliable performance.
Work History
Sales Associate
Rue 21
7401 Market Street, Space 467, Youngstown, OH 4451
10.2022 - 03.2023
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Mass Communication
Youngstown State University
Youngstown, OH
12-2027
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Listening skills
Problem-solving
Excellent people skills
Reliable and punctual
Interests
I enjoy helping others and giving back to the community