Dedicated professional with a diverse background in sales, customer service, and technical support, seeking to contribute exceptional communication and problem-solving skills to an at-home environment. Passionate about delivering outstanding customer experiences and meeting sales goals while growing within a dynamic, technology-driven environment.
-Provided front-line customer service to align with financial institution standards.
-Assisted customers with daily money management and financial needs.
-Managed access to secure areas, requiring strong attention to confidentiality and security protocols.
-Ensured timely and accurate delivery of food and groceries to customers.
-Developed strong organization and time management skills by balancing multiple deliveries efficiently.
-Conducted weekly visits to various stores to train employees on selling HP products and provided insights into effective sales strategies.
-Facilitated sales and monitored key performance metrics, ensuring consistent alignment with sales goals.
-Built and maintained professional relationships with retail partners, fostering collaboration and trust.
-Delivered excellent customer service, assisting customers with purchasing cell phones and managing technical concerns.
-Supervised day-to-day sales operations, meeting and exceeding monthly sales targets.
-Gained valuable technical knowledge while providing personalized solutions to customer issues.
-Supported and resolved escalated technical concerns for customers, specializing in devices such as cell phones, tablets, and computers.
-Assisted with troubleshooting, ensuring customer retention through empathetic service and effective problem-solving.
-Focused on delivering high-quality technical service, meeting company goals for customer satisfaction.
-Installed, tested, and repaired commercial sound systems for businesses.
-Provided technical expertise, including cable installation and sound engineering support.
-Managed invoices and general business overhead, contributing to streamlined financial operatio
-Supported and resolved escalated technical concerns for customers, specializing in devices such as cell phones, tablets, and computers.
-Assisted with troubleshooting, ensuring customer retention through empathetic service and effective problem-solving.
-Focused on delivering high-quality technical service, meeting company goals for customer satisfaction.
-Customer Service & Sales Proficiency
-Effective Troubleshooting & Technical Support
-Strong Communication & Interpersonal Skills
-Comprehensive Knowledge of Retail Banking & Financial Services
-Computer Operation, Typing, and Help Desk Support
-Adaptability in Fast-Paced Environments