- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Experimenting with different creative mediums, like digital art/ graphic design, embroidery, and photography, to expand skills and techniques
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Creative Writing and participating in a fiction writing community of members who regularly check in for new stories
- Enjoying the art of baking and pastry-making, experimenting with recipes
- i enjoy planning out my time management in a culinary setting to ensure my projects come out when they need to and have enough time to not be rushed
- Offering time and support to shelters for the homeless, women, and animals
- I enjoy helping others and giving back to the community
- Personal Development and Self-Improvement
- participating in Dungeons and Dragons, especially in scheduling and collaborating with my friends to ensure a time where we can all see each other and no body has to sacrifice anything to enjoy a break from reality, and create in depth collaborative stories with one another
Noah Godfrey
Summary
Dedicated to delivering exceptional service and support. Friendly and empathetic professional with excellent communication skills. Solid understanding of customer needs. Excels in conflict resolution and possesses strong problem-solving abilities. Developed strong organizational and time management skills in a fast-paced environment. Skilled in coordinating schedules, managing data, and effectively communicating with diverse teams. Seeking to transition into a field to leverage transferable skills for a dynamic and collaborative workplace. Positive, innovative, and solution-focused individual with a knack for leading creative initiatives and fostering collaborative environments. Deep understanding of design principles and project management. Capable of delivering impactful visual solutions that drive engagement and brand recognition.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Evergreen Supported Living
06.2022 - 11.2024
- Collaborated with healthcare professionals to ensure proper medical care/treatment for clients
- juggled scheduling for medical and dental appointments. used creative problem solving when scheduling things and being severely under staffed.
- Maintained accurate records of client progress, behaviors, incidents, and medical information
- Administered medications according to prescribed schedules and documented any changes or reactions observed
- Closely monitored medication administration to ensure compliance with prescribed dosages and schedules
- Participated in ongoing training programs to enhance knowledge/skills
- Advocated for the rights and interests of individuals served by addressing any concerns or issues that arose
- Developed positive relationships with clients through active listening, empathy, and effective communication
- Provided emotional support to individuals facing challenges or difficult situations
- Demonstrated cultural sensitivity when working with diverse populations including different ethnicities, ages, and backgrounds
Front Desk
Hyatt Place
- Welcomed guests when they entered the hotel and assisted with check-ins and check-outs
- Used creative problem solving to keep customer rapport, and answered phones to resolve any inquiries about their visit
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Key Holder/Assistant Manager
Crumbl Cookies
- Upheld responsibilities of making sure the store was ready to be opened or closed for the day
- Logged till and deposit amounts every night as well as ensuring tips being evenly split among employees
- Delegated tasks in a timely and efficient manner by learning employees strengths and working with each individual to progress further and learn more tasks to achieve goals
- Helped log shipment and make orders for products as well as placing orders for catering and large events in a timely manner by prioritizing tasks in order of urgency
- Handled problematic customers and scenarios with a cool head and as painless experience as possible and compensated for any difficulties in a way that did not harm the company's sales
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Head of sales
Build-A-Bear Workshop
- Ensured customer satisfaction and wonderful experiences
- Up sold items regularly and made sure to fit the customers needs without any difficulties
- Learned the ability to get customer satisfaction reports without making guests feel nagged or guilted
- Built relationships with many guests and kept a log of their preferences and how to ensure a pleasant visit
- Collaborated with product development teams for continuous improvement of offerings based on customer feedback and evolving market needs.
- Increased sales revenue by implementing innovative marketing strategies and optimizing team performance.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
High School Diploma - references
Taylorsville High School
01.2014
Skills
- Reliability
- Time Management
- Shift Management
- Customer Service
- Front Desk
- Positive attitude in stressful settings
- Problem-solving
- Scheduling
- Computer Literacy
- Initiative-taking
- Cleaning Experience
- Telephone etiquette
- Food Safety
- Cake decorating
- Baking
- Team Work
- Flexibility
- Retail Sales
- Cash Handling
- Guest Services
- Organizational skills
- Developmental Disabilities Experience
- Medication Administration
- Microsoft office
- Workflow optimization
- HIPAA guidelines
- Medical terminology
Accomplishments
- Achieved employee of the month twice by completing tasks with accuracy and efficiency.
- Used Canva to develop a new chart to help ensure shift tasks were being done effectively and concisely when previously charts were disregarded and ignored.
- Supervised team of 7-13 staff members.
- Promoted from Customer Service Rep to Assistant Manager in under 6 months
- Resolved staff conflict effectively and empathetically, became staff favored Shift Lead.
- Communicated and arranged scheduled calls with 28 different employees effectively with in short timelines to reach goals in a quick and effective amount of time.
- Adjusted schedule to favor each employees wants and desires in a way that benefited all staff and company with out causing any conflict, while not in a scheduling position.
- Implemented communication strategies between staff to ensure they felt informed about their workplace, had a safe place to speak and be heard, resulting in improved staff morale.
- Repeated have been told that my positive attitude is infectious and that others thoroughly enjoy when they see i am an on shift.
Certification
- Driver's License, Present
- Bartender License, Present
- Food Handler Certification, Present
- First Aid Certification, Present
- CPR Certification, Present
- Licensed Nursing Assistant,Present
- BLS Certification
Awards
- Employee of the Month, 2, for going above and beyond to ensure customer happiness during busy holiday times
- Promotion, From bakery to key holder in 4 months
- 100% Secret shopper reviews, 6, On 6 different occasions through just one year
employee of the month twice
i received employee of the month when helping build and open a new location of a store and went the extra mile to assist with marketing and drawing in customers. the second time was at my year anniversary where i had helped train and ensure sales reports exceeded the previous goal.
Interests
Timeline
Direct Support Professional
Evergreen Supported Living
06.2022 - 11.2024
Front Desk
Hyatt Place
Key Holder/Assistant Manager
Crumbl Cookies
Head of sales
Build-A-Bear Workshop
High School Diploma - references
Taylorsville High School
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