Noah Golinko
Phoenix,AZ
Summary
Hybrid Pre-Sales and Customer Success Specialist at Bad Elf with deep expertise in GNSS technology and geospatial workflows. I lead technical demos, proof-of-concepts, and discovery sessions that drive solution fit and shorten sales cycles—then stay engaged post-sale to onboard, train, and support long-term success. Skilled in stakeholder engagement, documentation, and workflow optimization, I help customers extract maximum value while improving adoption and retention.
Overview
14
14
years of professional experience
Work History
Geospatial Enablement Specialist
Bad Elf
Scottsdale, AZ
01.2022 - Current
- Delivered 100+ onboarding sessions, workshops, and high-impact demos for government and commercial clients
- Guided prospects through technical validation cycles, aligning product capabilities with real-world customer needs
- Gained knowledge in the highly technical GNSS industry
- Authored technical knowledge base articles, field deployment SOPs, and real-time troubleshooting guides
- Led cross-functional feedback loops to improve product fit, customer engagement, and support resolution times
Founder & Operator
Certified Local Inc.
Napa Valley, CA
01.2012 - 01.2020
- Built and scaled a premium, high-touch tour business, overseeing all operations, client communications, and technology stack
- Implemented customer automation tools and online systems to streamline scheduling and CRM processes
- Managed daily logistics, vendor relationships, and customer experiences in dynamic, time-sensitive environments
Education
Master of Science - Geographic Information Science
Arizona State University
Tempe, AZ01.2023
Bachelor of Science - Political Science
Arizona State University
Tempe, AZ01.2021
Skills
- Geospatial analysis and GNSS technology
- Technical documentation and data visualization
- Software training and customer engagement
- Stakeholder management and project coordination
- Workflow optimization and team collaboration
- Attention to detail in training delivery
- Coaching and mentoring skills
- Knowledge sharing and technical troubleshooting
- Advanced communication skills
Timeline
Geospatial Enablement Specialist
Bad Elf
01.2022 - Current
Founder & Operator
Certified Local Inc.
01.2012 - 01.2020
Master of Science - Geographic Information Science
Arizona State University
Bachelor of Science - Political Science
Arizona State University
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