Noah Gonzales
Flower Mound,TX
Summary
- Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
- Eager and hardworking young man dedicated to personal growth and continuous learning.
- Results-driven Sales Associate known for productivity and efficient task completion. Specialize in customer relationship management, product knowledge, and persuasive communication. Excel in active listening, problem-solving, and adaptability to meet diverse client needs and drive sales success.
- Experienced restaurant professional with 5+ years in food sales and the restaurant business, specializing in customer satisfaction, team management, and menu planning. Demonstrated ability to ensure high levels of service and create positive dining experiences. Strong knowledge of inventory control.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Texas Tech Club
Lubbock, TX
04.2024 - 10.2024
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Insurance Agent
Bankers Life Insurance
Lubbock, TX
02.2023 - 07.2024
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Assessed customer risk levels and recommended appropriate coverage options.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Advised customers on the best ways to minimize risks associated with their assets.
- Analyzed claims data to determine potential areas of improvement for policyholders' protection.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
Server
Orlandos
Lubbock, TX
06.2021 - 02.2024
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained records of transactions made during shift as required by law or company policy.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Upheld high standards of sanitation in accordance with health department regulations.
Dining Room Manager
Hillcrest Coutry Club
Lubbock, TX
08.2022 - 11.2023
- Supervised the staff to ensure proper service standards were met.
- Trained new employees on customer service, safety protocols, and restaurant policies.
- Developed effective schedules for servers and other kitchen staff members.
- Trained new bartenders on drink preparation and upselling techniques.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Supervised event staff and volunteers to ensure tasks were completed on time and efficiently.
- Managed guest lists, seating charts and check-in procedures at events.
- Collaborated with caterers to select menus according to client preferences.
- Coordinated logistics for international events, including travel arrangements, accommodations, and local regulations compliance.
Education
High School Diploma -
Flower Mound High School
Flower Mound, TX05-2020
Some College (No Degree) - Business Management
Texas Tech University
Lubbock, TXSkills
- Complex Problem-Solving
- Sales Techniques
- Sales management
- Negotiation
- Team Leadership
- Innovation management
- Business Planning
- Staff Management
- Salesforce Management
- Process Improvement
- Coaching abilities
- Strategic Planning
- Cold-calling
- Store Opening and Closing
- Dining area maintenance
Certification
TABC Certified
Food Handlers
Restaurant Managment
References
References available upon request.
Timeline
Server
Texas Tech Club
04.2024 - 10.2024
Insurance Agent
Bankers Life Insurance
02.2023 - 07.2024
Dining Room Manager
Hillcrest Coutry Club
08.2022 - 11.2023
Server
Orlandos
06.2021 - 02.2024
TABC Certified
Food Handlers
Restaurant Managment
High School Diploma -
Flower Mound High School
Some College (No Degree) - Business Management
Texas Tech University
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