Shift Supervisor
SUBWAY®Restaurants
12.2023 - 04.2024
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed store opening and closing procedures and balanced tills.
- Conducted routine inspections to check quality and compliance with established specifications.
- Managed inventory
- Completed cash and credit card transactions accurately using POS software.