Summary
Overview
Work History
Education
Skills
Certification
Community Service
Activities Done in High School
Timeline
Generic

NOAH HALL

New Market,TN

Summary

Certified Microsoft Specialist with proven skills in enhancing customer satisfaction and team collaboration. Excelled in high-pressure roles, leveraging strong communication and computer skills to drive positive outcomes. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and guest needs.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Digital Shopping Team Member

Walmart
03.2024 - 08.2024
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, after school and busy periods.
  • Received good remarks from my team leaders and managers as well as good reviews from customers from their feedback submittals.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Host and Server

Cracker Barrel
06.2023 - 02.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • I have received great reports from management and received my PAR 3 Star.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Merchandise Host

Dollywood
03.2022 - 08.2023
  • I was offered a Team Lead position while working at 5 different stores
  • Received excellent scores on my Host Evaluations for both seasons.
  • Assisted in training new team members, helping them become familiar with store policies and procedures while fostering a collaborative work environment.
  • Leveraged knowledge of best practices in visual merchandising to create eye-catching displays that attracted new customers while retaining existing clientele base.
  • Educated customers on product features and benefits, leading to informed purchasing decisions and higher satisfaction levels.
  • Managed inventory effectively, ensuring adequate stock levels for popular items and timely reordering of supplies.
  • Handled customer transactions accurately with attention to detail when processing payments or issuing refunds/exchanges as needed.
  • I worked only during the Spring and Summer of both seasons since it was farther from home and school.

Carhop and Front of House Worker

Sonic Drive-In
10.2022 - 03.2023
  • Received the highest scoring Mystery Shop score that the location ever had (106%) within the first two months of working as a carhop.
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
  • Operated headset communication system to take orders quickly and accurately from customers.

Education

High School Diploma -

Jefferson County High School
Dandridge, TN
05.2024

Skills

  • Received Certifications in Microsoft Word, Microsoft PowerPoint, and Microsoft Excel in High School
  • Received a Certification as a Microsoft Specialist in High School
  • Easy listener and clearly spoken
  • Able to recognize when individuals are in need and can solve issues with people verbally
  • Can use a warm, inviting greeting when meeting guests or customers
  • Can keep a clean and clear workspace
  • Can keep pace of time while still finishing tasks accurately
  • Can hold a schedule, whether flexed or set

Certification

  • Word
  • PowerPoint
  • Excel
  • Microsoft Specialist

Community Service

  • Science National Honor Society, Super Science Saturday: As a club, we would invite the 5th graders from the county's elementary schools to come to the high school and we would do fun kid friendly science experiments with them throughout the day, sharing our love for science with the younger students.
  • Leo Club: Helped the usual volunteers at the Glenmore Mansion with historical tours during the Christmas season and worked concessions at the Jefferson County elementary school basketball games.
  • Jefferson County High School: Helped create costumes and design set pieces for the senior play as well as keeping spreadsheets that covered every costume assignment and prop assignment for the entire musical during my study-hall hours of dual enrollment.

Activities Done in High School

  • Family, Career and Community Leaders of America (FCCLA)
  • National Science Honors Society
  • Key Club
  • Leo Club
  • National Honors Society
  • 2024 Senior Play - Grease


Timeline

Digital Shopping Team Member

Walmart
03.2024 - 08.2024

Host and Server

Cracker Barrel
06.2023 - 02.2024

Carhop and Front of House Worker

Sonic Drive-In
10.2022 - 03.2023

Merchandise Host

Dollywood
03.2022 - 08.2023

High School Diploma -

Jefferson County High School

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