Noah Hawkins
Brighton
Summary
Accomplished firefighter with Memphis Fire Department, adept in life-saving techniques and high-angle rope rescue. Proven leadership as Assistant Manager at One Family Memphis, enhancing team performance and customer satisfaction. Skilled in radio communication and public speaking, consistently achieving results through effective emergency response and operational excellence.
Overview
7
7
years of professional experience
Work History
Firefighter Private
Memphis Fire Department
07.2023 - Current
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
Radio Operator
United States Marine Corps Reserve
12.2020 - Current
- Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
- Monitored emergency frequencies to detect distress calls and dispatch emergency response personnel or equipment.
- Increased accuracy of message transmissions by utilizing phonetic alphabets when communicating over the airwaves.
Assistant Manager
One Family Memphis
10.2022 - 05.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Customer Service Representative
Planet Fitness Gym
11.2021 - 05.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Cashier
Kroger Co.
04.2018 - 12.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma - Digital Arts
Munford High School
Munford, TN05.2020
Skills
- First Aid Certified
- Search and Rescue Techniques
- Radio Communication Proficiency
- Public speaking abilities
- High Angle Rope Rescue
Timeline
Firefighter Private
Memphis Fire Department
07.2023 - Current
Assistant Manager
One Family Memphis
10.2022 - 05.2023
Customer Service Representative
Planet Fitness Gym
11.2021 - 05.2022
Radio Operator
United States Marine Corps Reserve
12.2020 - Current
Cashier
Kroger Co.
04.2018 - 12.2020
High School Diploma - Digital Arts
Munford High School
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