Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Noah Hogan

Provo,UT

Summary

Dynamic manager with a proven track record at KFC A&W, excelling in employee mentoring and customer relations. Successfully implemented staff policies, enhancing team performance and operational efficiency. Skilled in administrative support and conflict resolution, fostering a collaborative environment that drives service excellence and meets regulatory standards. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Manager

KFC A&W
Provo, UT
10.2021 - Current
  • Assisted with the development and implementation of staff policies and procedures.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Conducted performance reviews for team members.
  • Provided leadership during times of organizational change or crisis situations.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Ensured compliance with regulatory requirements and industry standards.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Recruited and trained new employees to meet job requirements.
  • Performed Inventory counts
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Provided support to management in areas such as recruitment, training, performance reviews, and disciplinary actions.
  • Collaborated with other departments to ensure efficient workflow processes.
  • Conducted regular meetings with staff to discuss progress, challenges, and opportunities for improvement.

Staff Member

Chick-fil-A
Midvale, UT
10.2020 - 10.2021
  • Assisted with the development and implementation of staff policies and procedures.
  • Provided support to management in areas such as recruitment, training, performance reviews, and disciplinary actions.
  • Collaborated with other departments to ensure efficient workflow processes.
  • Conducted regular meetings with staff to discuss progress, challenges, and opportunities for improvement.
  • Communicated effectively with customers regarding their inquiries or complaints.
  • Participated in the planning of special events and promotions for the organization.

Education

Bachelor of Science - Political Science And Government

Utah Valley University
Orem, UT
08.2025

High School Diploma -

Brighton High School
Salt Lake City, UT
06.2019

Skills

  • Administrative Support
  • Cleaning and Organization
  • Safe Equipment Operations
  • File Management
  • Customer Support
  • Employee Mentoring
  • Cash Handling
  • Customer Relations Skills
  • Customer Service Understanding

Accomplishments

  • Served in UASC, State Officer
  • Facilitated annual middle and high school level leadership conferences.
  • Had the opportunity to attend regional and national conferences.
  • Served as student hosts at UASSP events.
  • Received training in leadership skills such as public speaking, problem-solving, and event organization.

Certification

  • "Shadow of a Leader" Leadership Award at KFC and A&W
  • Food Handlers Permit
  • ServSafe Licensed

References

References available upon request.

Timeline

Manager

KFC A&W
10.2021 - Current

Staff Member

Chick-fil-A
10.2020 - 10.2021

Bachelor of Science - Political Science And Government

Utah Valley University

High School Diploma -

Brighton High School

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