Noah Holewa
Glendale,AZ
Summary
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
7
7
years of professional experience
Work History
Office Manager/ Dispatcher
Emergency Plumbing LLC
07.2022 - 11.2024
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Confirmed appointments, communicated with clients, and updated client records.
- Proved successful working within tight deadlines and a fast-paced environment.
Sales Lead
MGA Business Consultants
03.2021 - 06.2022
- Enhanced client relationships through consistent communication and personalized solutions.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Built relationships with customers and community to promote long term business growth.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Insurance Agent
Family First Life
02.2020 - 03.2021
- Analyzed risk factors to recommend appropriate coverage levels.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
- Generated leads through cold-calling, networking and other outreach methods.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Met with customers to provide information about available products and policies.
Server
Pei Wei Asian Kitchen
01.2019 - 01.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Childcare Provider
Mountainside Fitness
04.2018 - 12.2019
- Introduced children to educational games and activities to boost learning.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Oversaw smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.
Education
High School Diploma -
Sandra Day O'connor High School
Phoenix, AZ12-2018
Skills
- Customer service
- Office management
- Customer relations
- Billing
- Scheduling and calendar management
- Scheduling
- Employee supervision
- Staff hiring
- Employee training
- Financial tracking
- Professional and courteous
- Managing operations and efficiency
Timeline
Office Manager/ Dispatcher
Emergency Plumbing LLC
07.2022 - 11.2024
Sales Lead
MGA Business Consultants
03.2021 - 06.2022
Insurance Agent
Family First Life
02.2020 - 03.2021
Server
Pei Wei Asian Kitchen
01.2019 - 01.2020
Childcare Provider
Mountainside Fitness
04.2018 - 12.2019
High School Diploma -
Sandra Day O'connor High School
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