Noah Holland
Alpine,UT
Summary
A results-oriented Project Coordinator and Client Support Specialist with 5+ years of experience orchestrating customer orders, inquiries, and projects to ensure seamless and efficient service delivery. Pursuing an entry level marketing position to further my portfolio, digital media expertise as well contribute to the success of a well-valued organization.
Overview
8
8
years of professional experience
Work History
Project Coordinator
3FORM Project Coordinator
2022.09 - 2024.01
- Managed and tracked interior architectural projects from bidding to installation
- Analyzed and interpreted new projects to ensure the accuracy of architectural details, elements and internal logistics
- Worked as a liaison between customers, sales reps, estimators, engineering team members, graphic design team and production/fabrication teams to ensure internal resources were aligned with each task needed for the proper completion of projects
- Executing change orders, RFQs, RFI's, and shop drawing submittals/approvals
- Coordinated installations with general contractors, subcontractors and interior designers
General Manager
HOOVERS RIVER RESORT
2020.01 - 2022.08
- Managing all facets and aspects of the resort's operations
- Oversaw and approved yearly retail merchandise design, inventory, and deliveries
- Assisted guests throughout the entirety of their visit acting as an in-house and local guide to ensure the best experiences possible
- Proposed and implemented capital improvements to the resort during off-seasons
- Designed numerous solutions to enhance resort operational processes, increase overall revenue, and boost customer retention
Account Manager
WINK NATURALS
2016.07 - 2019.10
- Assisted and familiarized new customers with the company's products, model, and benefits
- Acting as the main point of contact for clients, addressing questions, and concerns, and providing timely support
- Crafting strategies to elevate customer account database metrics, involving goal-setting, establishing clear business-to-consumer expectations, and defining key performance indicators
- Handling any issues or disputes that may arise, and working to find satisfactory resolutions for both parties
- Captured and produced high-quality photographs and videos on a periodic basis
Education
Associate of Science - Marketing Management
SLCC
Salt Lake City, UT05.2025
Skills
- HIGH APTITUDE FOR LEARNING NEW TECHNOLOGIES AND SOFTWARE SYSTEMS
- EXCELLENT COMMUNICATION AND CUSTOMER RELATION SKILLS
- ADEPT TO OVERSEEING MULTIPLE ASPECTS OF A PROJECT AND FORECASTING POTENTIAL OBSTACLES AHEAD OF TIME
- STRONG WORK ETHIC AND PASSION FOR PROVIDING EXCEPTIONAL CUSTOMER EXPERIENCES
- MICROSOFT OFFICE & GOOGLE SUITE PROFICIENT
- 5+ YEARS OF EXPERIENCE WITHIN INTERNAL AND EXTERNAL CRM SYSTEMS
- STRONG KNOWLEDGE OF DTC MARKETING, CUSTOMER ACQUISITIONS AND SALES
- GRAPHIC DESIGN: PROFICIENT IN ADOBE ILLUSTRATOR AND INDESIGN; EXPERIENCED WITH CANVA
- DIGITAL MEDIA: SKILLED IN ADOBE PREMIERE AND LIGHTROOM; STRONG UNDERSTANDING OF VARIOUS PHOTOGRAPHY AND VIDEOGRAPHY EQUIPMENT AND TECHNIQUES
Timeline
Project Coordinator
3FORM Project Coordinator
2022.09 - 2024.01
General Manager
HOOVERS RIVER RESORT
2020.01 - 2022.08
Account Manager
WINK NATURALS
2016.07 - 2019.10
Associate of Science - Marketing Management
SLCC
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