Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Excellent at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Dispatch Manager/Driver
DT Logistics
Maple Grove, Minnesota
08.2025 - Current
Oversaw scheduling and routing of deliveries to optimize efficiency.
Implemented safety protocols to ensure compliance during dispatch activities.
Scheduled maintenance appointments for fleet vehicles when necessary.
Trained new staff members in proper dispatch procedures.
Fielded incoming calls, answered questions and transferred calls internally.
Monitored and tracked the progress of drivers and shipments to ensure on-time delivery.
Driver/Dispatcher Manager
NouNou Logistics
Ankeny, Iowa
04.2023 - 07.2025
Provided excellent customer service during interactions with clients at delivery points.
Collaborated with team members to improve route efficiency and reduce delays.
Delivered packages to customers in a timely and efficient manner.
Achieved consistently high customer scores due to exceptional service.
Managed time efficiently when making multiple stops along designated routes.
Demonstrated ability to handle emergency situations calmly and effectively.
Server
Olive Garden Restaurant
Sioux City, Iowa
01.2021 - 12.2022
Provided friendly and attentive service to guests throughout dining experience.
Handled money transactions accurately while following company procedures for handling cash payments.
Greeted customers, answered questions, and recommended specials to increase profits.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Education
High School Diploma -
Whiting Senior High School
Whiting
05-2019
Some College (No Degree) - History
University of South Dakota
Vermillion, SD
Skills
Team leadership
Inventory management
Safety protocol implementation
Problem solving
Point of sale systems
Cannabis product knowledge
Languages
Spanish
Limited
English
Professional
Accomplishments
Driver of the month 2nd month with NouNou logistics.
All State Speech senior year
3.8 GPA in high school
Affiliations
Basketball Team Captain Senior Year
Cross Country Team Captain
References
Timothy Skelding, Dispatcher General Manager NouNou Logistics (515)-883-0064
Mike Mannion, Director of Operations Olive Garden, (402)-813-7338
Travis Ehlers, General Manager Olive Garden, (816)-205-6697
Patient Care Facilitator, Registered Nurse, Neonatal Intensive Care Unit at North Memorial Health Care Maple Grove HospitalPatient Care Facilitator, Registered Nurse, Neonatal Intensive Care Unit at North Memorial Health Care Maple Grove Hospital