Noah Jefferies
Hudsonville,MI
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Alro Steel - Press Brake & Shear Operator
02.2023 - Current
- Consistently deliver high tolerance parts in large volumes to exceed customer expectations
- Fostered a team environment by being a positive communicator, and by building individual relationships with coworkers.
Commercial Aerial Photography and Videography
04.2022 - Current
- Built a aerial videography company with paying customers across multiple industries with a focus on commercial construction, and real estate
- Retained customers year over year, through exceptional communication, and a focus on continual improvement in my videography
- Converted cold leads on social media with a question oriented sales structure.
ACC Remodeling - Inside Sales
08.2022 - 02.2023
- Demonstrated excellent communication skills and confidence in presenting our remodeling process to potential customers through a question-based approach
- Averaged 150 cold approaches daily and closed 47% of qualified leads for our kitchen update service
- Maintained a calm and empathetic demeanor while addressing customer concerns and objections in a high-pressure environment
- Continually improved my sales strategy and communication skills through self-reflection and analysis of recorded approaches, resulting in consistently growing daily leads and closing percentage.
Brown Manufacturing - Assembler/Programmer
09.2019 - 02.2021
- Calibrated machines used for screen printing, setup internet connection and ran updates
- Established a strong understanding of complex wiring diagrams used to assemble control panels
- Acquired a forklift license through safety test and demonstrated competency
- Trained new hires in manufacturing process to ensure build accuracy.
Burke Porter - Summer Engineering Intern
06.2019 - 08.2019
- Assisted engineers in the resolution of technical issues and creating new designs
- Modeled components and assembly and created detail drawings
- Assisted in the design and build validation of ancillary hardware for ADAS calibration machines
- Collaborated with other engineers and management to organize data in Excel.
Education
DR 140: Introduction to Autodesk Inventor, DR 258: Introduction to Pro Engineer/Creo, CIS 116: RubyMine programming, CIS 156: Microsoft Excel -
Grand Rapids Community College (Dual Enrollment)
High School
Skills
- MS Office
- SolidWorks
- Autodesk Inventor
- Onshape
- RubyMine
- Java-based game design
- Thinkorswim
- TdAmeritrade
- Quickbooks
- Adobe Lightroom
- Adobe Premiere Pro
Competitive Robotics
Competed in the National Championship in VEX robotics., Coached and mentored robotics team to World Championship; achieved highest score for US teams, and sixth place out of 31,079 teams worldwide, Obtained coding skills for machine control of robots to ensure mission accuracy.
Hobbies and Interests
- Finance & Entrepreneurship
- Actively managing a six-figure retirement account
- MS Excel proficiency applied to data analytics for portfolio performance tracking
- Apply software coding skills to create custom scripts, indicators
Projects
Soldering, and custom circuit building for model lightsabers and FPV drones 3D printing and CAD design Carpentry and remodeling kitchen cabinetry installation, flooring, trim work Constructed custom furniture including bunk beds, dining tables, aquarium stands, and solar pool heaters
Timeline
Alro Steel - Press Brake & Shear Operator
02.2023 - Current
ACC Remodeling - Inside Sales
08.2022 - 02.2023
Commercial Aerial Photography and Videography
04.2022 - Current
Brown Manufacturing - Assembler/Programmer
09.2019 - 02.2021
Burke Porter - Summer Engineering Intern
06.2019 - 08.2019
DR 140: Introduction to Autodesk Inventor, DR 258: Introduction to Pro Engineer/Creo, CIS 116: RubyMine programming, CIS 156: Microsoft Excel -
Grand Rapids Community College (Dual Enrollment)
High School