Noah J. Valdez
San Antonio
Summary
Dynamic leader with a proven track record at Chick-fil-A, excelling in team management and customer service. Adept at implementing efficient procedures and maintaining equipment, I bring strong problem-solving skills and a commitment to quality. Experienced in fluid level monitoring and preventive maintenance, I thrive in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Hydrostatic Technician
FuelCo
San Antonio
12.2024 - 03.2025
- Monitored fluid levels in tanks and replenished when necessary.
- Drilled and tapped holes for installation of studs.
- Read and interpreted specifications, diagrams and blueprints for job.
- Modified piping systems with task-specific tools to complete preventive maintenance.
TEAM LEAD
Chick-fil-A
San Antonio
10.2023 - 12.2024
- Coach new employees on processes, techniques, and procedures
- Create and implement new procedures to ensure store runs smoothly
- Administer daily checks for store inspections
- Assist in kitchen as needed; to include cooking, washing dishes and restocking
- Handle extremely busy drive thru window during peak times
- Deposit money into on site safe
- Inspect all food for quality and safety
- Handle and upkeep all maintenance for company cars
- Assist with marketing as needed
- Monitor store cameras to ensure employees are following store procedures
- Mascot as needed
METER READER
SAWS
08.2022 - 10.2023
- Verified service information on all meter sizes to ensure proper identification
- Initiated or terminated water service and obtained meter readings on all accounts
- Requested changes to enable proper billing
- Assisted customers in the resolution of service problems and leaks by answering questions and providing information' in order to enhance customer relations
- Communicated with customers to increase awareness of SAWS policies and guidelines
- Recorded all activities such as meter readings and investigations through computerized customer service system
- Promoted and practiced a safe work environment for internal and external clients
- Removed debris and dirt covering meter boxes and meters, replaces damaged or missing lids
- Utilized two-way radio communication system
- Established and maintained effective working relationships and public relations
- Read residential, commercial and industrial meters as required
DRIVER/PACKAGE HANDLER/CUSTOMER SERVICE
FEDEX
06.2021 - 07.2022
- Opened and closed store
- Produced canvases in ADOBE and edited them for customers
- Made bank drops
- Greeted customers
- Handled and calmed irate customers
- Answered phone
- Weighed packages
- Shipped and received packages
- Stored packages for customer pickup
- Created labels
- Printed documents for customers
- Handled cash register
- Drove boxcar van to deliver packages and pick up packages
SALES APPRENTICE/TIRE TECH
DiSCOUNT TIRE
01.2017 - 05.2021
- Supervised 7 crew members
- Responsible for shift preparations
- Checked air pressure in tires
- Fixed flats, checked tread on tires, rotated, and balanced tires
Education
LCDC - Licensed Chemical Dependency Counselor
San Antonio College
Skills
- Leader
- Superb Customer Service
- Approachable
- Quick Learner
- Computer Skills
- Team Player
- Pressure testing
- Fluid level monitoring
- Preventive maintenance
- Equipment maintenance
- Customer service
- Team leadership
- Problem solving
- Effective communication
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Hydrostatic Technician
FuelCo
12.2024 - 03.2025
TEAM LEAD
Chick-fil-A
10.2023 - 12.2024
METER READER
SAWS
08.2022 - 10.2023
DRIVER/PACKAGE HANDLER/CUSTOMER SERVICE
FEDEX
06.2021 - 07.2022
SALES APPRENTICE/TIRE TECH
DiSCOUNT TIRE
01.2017 - 05.2021
LCDC - Licensed Chemical Dependency Counselor
San Antonio College
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