Noah Kaefer
Lakeland,Florida
Summary
Dedicated healthcare professional with a proven track record at Lakeland Regional Medical Center, enhancing patient safety and satisfaction. Skilled in patient and provider communication and emergency response, consistently delivering high-quality care. Excelled in maintaining the health and safety of patients as well as reducing patient anxiety, demonstrating exceptional professionalism and critical thinking skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Patient Transporter
Lakeland Regional Medical Center
03.2024 - Current
- 500+ Patient experience hours
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Maintained confidentiality of patient data and condition to safeguard health information.
Front Service Clerk
Publix
08.2023 - 03.2024
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
- Assisted customers by enhancing their overall shopping experience.
- Supported team members during peak hours, ensuring smooth and timely customer service operations.
Education
Bachelor of Science - Biological Arts
University of South Florida
Tampa, FL05-2027
High School Diploma -
Victory Christian Academy
Lakeland05-2023
Skills
- Patient Communication
- Patient Safety
- Patient confidentiality
- Customer Service
- Healthcare system understanding
- Bedside manner
- Problem Resolution
- Professionalism and Ethics
- Critical Thinking
- Emergency Response
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Agriculture Associate's Certification
- 500+ Patient Experience hours
Languages
American Sign Language
Limited Working
Interests
- Interested in the provision of healthcare at all levels
- Outdoor Recreation
- I enjoy helping others and giving back to the community
- Mechanical problem solving
Timeline
Patient Transporter
Lakeland Regional Medical Center
03.2024 - Current
Front Service Clerk
Publix
08.2023 - 03.2024
- Basic Life Support (BLS) Certification - American Heart Association.
- Agriculture Associate's Certification
- 500+ Patient Experience hours
Bachelor of Science - Biological Arts
University of South Florida
High School Diploma -
Victory Christian Academy
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